The drag and drop function is not working in the folder view. I can't pick up a document and drop it into it's folder. The same function does not work in pdf software that I use. When I am in document assembly mode I can't move pages around. I'm not sure if these two problems are connected.

Hi sueg1, · Are you talking about the “drag and drop” function in Internet Explorer or under the Advanced Settings under Start menu and taskbar properties?· Do you remember making any changes to the computer before this issue occurred? As of now, I would suggest you to try the steps mentioned below. Method 1: Make sure that the “Drag and Drop function” is enabled both in Internet Explorer and in Start menu properties. Step 1: Under Start menu propertiesa. Right-click the Start button, choose Properties, and click Customize.b. If you’re using the default Start menu, click the Advanced tab and then, in the Start Menu Items box, select Enable Dragging And Dropping.Note: If you’re using the classic Start menu, in the Advanced Start Menu Options box in the Customize Classic Start Menu dialog box, select Enable Dragging And Dropping. Step 2: In Internet Explorera. Open Internet Explorer. Click on Tools and then on Internet Options.b. Switch to Security tab.c. Select the Internet Zone.d. Click on Custom level.e. Scroll down to Miscellaneous section.f. Choose Enable under “Drag and drop or Copy and paste files”.g. Save the changes. Method 2: Register the following DLL (Dynamic Link Library) filesa. Click Start -> Run -> type:regsvr32 ole32.dllb. Click OKConfirm the successful action boxc. Click Start -> Run -> type:regsvr32 /i shell32d. Click OKConfirm the box againMethod 3: Run the fix it from the link given belowhttp://support.microsoft.com/mats/windows_file_and_folder_diag/ Method 4: Perform a System File Checker scanhttp://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true Hope this information is helpful and let me know if you need any further assistance.Mouneshwar R – Microsoft Support-------------------------------------------------------------------------------------------------------------------------Visit our Microsoft Answers Feedback Forum and let us know what you think