Dear Sirs,

After reading some questions/answers here, I realized that one way to prevent or know what caused a SYSTEM_SERVICE_EXCEPTION blue screen is to analyse Minidump files and system information, right?

Who could kindly see my files? Because I have no idea how to proceed...

Thanks in advance!

• Edited by carime Friday, March 27, 2015 8:39 PM

Hello carime,

Please upload and share the dump files as MVP auggy mentioned.

Please refer to the following article to resolve blue screen errors in Windows 8.1.
http://windows.microsoft.com/en-hk/windows-8/resolve-windows-blue-screen-errors
1. Get latest Windows updates
2. Update the drivers from the manufacturer website.
3. Restore Windows to an earlier point in time

Best regards,
Fangzhou CHEN

If you are having trouble with the instructions about how to upload and share the files , please refer to the video tutorials in the links below.

Before watching the videos, there are a few things to remember about what is needed here, and how to accomplish the task.

1. Upload the files to a new folder on OneDrive.

How to upload files to OneDrive.

http://www.youtube.com/watch?v=QRdhqIYSGAU

2. Make the folder public.

3. Get a link. (see video below)

3a. Shorten the link if you want to.(optional)

4. Highlight the link, right click it and copy it.

5. Navigate back here and Paste (ctrl+v) it into the body of your post here.

How to share files on onedrive

http://www.youtube.com/watch?v=4lyme35HdQw