I have white box with a red x in it in some applications, instead of the button to hit. also there is no text next to the icons in the start button when i open it. Does anyone know how to solve these two issues? Arlene1 person needs an answerI do too

Hi Arlene SV,1. What are the applications you are having issue with?2. Since when are you facing this issue?3. Were there any changes made prior to this issue?Method 1: Put the computer in a clean boot state and check if the issue persists.a. Putting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue.b. Refer the following Microsoft KB article for more information on how to troubleshoot a problem by performing a clean boot in XP:How to configure Windows XP to start in a "clean boot" state?http://support.microsoft.com/kb/310353Note: After troubleshooting, make sure to put the computer to start as usual as mentioned under the section 'Steps to configure Windows to use a Normal startup state' in the above KB article.Method 2:If the issue still persists, I would suggest you to create a new user account and then check for the issue.Step 1:To Create a New User Account:a. Click Create a new account in the Pick a task list box.b. Type the name that you want to use for the account, and then click Next.c. Select the desired account type, and then clickCreate Account. Step2:If the issue doesn’t persist in new user account, then you may refer to the below link on how to fix a corrupted profile.How to copy data from a corrupted user profile to a new profile in Windows XP?http://support.microsoft.com/kb/811151Regards,Manasa P – Microsoft Support.

I have missing text in start up menue and also microsoft office and some other applications there is a white box with a big red x in it. can you help?

Hi,a. Have you followed the steps suggested?b. If yes, what was the outcome of it?Regards,Manasa P – Microsoft Support.