When I open Control Panel. I get a message saying Windows Explorer has stopped working. Event log shows the following. I think this happened a few days ago but I'm not sure. Log Name: Application Source: Application Error Date: 5/19/2010 9:21:23 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Dell-P370 Description: Faulting application name: explorer.exe, version: 6.1.7600.16450, time stamp: 0x4aebab8d Faulting module name: SHELL32.dll, version: 6.1.7600.16532, time stamp: 0x4b7cf381 Exception code: 0xc0000005 Fault offset: 0x0000000000094fc5 Faulting process id: 0xc04 Faulting application start time: 0x01caf7babce749e7 Faulting application path: C:\Windows\explorer.exe Faulting module path: C:\Windows\system32\SHELL32.dll Report Id: 0043f5d7-63ae-11df-bc1e-001111e11f77 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2010-05-20T01:21:23.000000000Z" /> <EventRecordID>10371</EventRecordID> <Channel>Application</Channel> <Computer>Dell-P370</Computer> <Security /> </System> <EventData> <Data>explorer.exe</Data> <Data>6.1.7600.16450</Data> <Data>4aebab8d</Data> <Data>SHELL32.dll</Data> <Data>6.1.7600.16532</Data> <Data>4b7cf381</Data> <Data>c0000005</Data> <Data>0000000000094fc5</Data> <Data>c04</Data> <Data>01caf7babce749e7</Data> <Data>C:\Windows\explorer.exe</Data> <Data>C:\Windows\system32\SHELL32.dll</Data> <Data>0043f5d7-63ae-11df-bc1e-001111e11f77</Data> </EventData> </Event> I have quite a few available restore points so I can go back as far as the 8th of May. I'll do that if no other suggestions can fix this. I'm currently running sfc /scannow to see if it finds anything. Edit : sfc completed, no indication it fixed anything but now it's working! Any chance sfc now creates a log file? Sure would be nice. Rich Why can't I be different and original like everybody else? - Vivian Stanshal

Hi Ztruker, Please first access Clean Boot to check the issue. If the issue disappears in the Clean Boot environment, you can continue to narrow down which entry is causing the issue. Also, if you installed any software recently, temporary uninstall it to check the result. If the issue still exists, go to Start, type %windir%\System32 in the Start Search box. In the System32 folder, search for *.cpl in this folder. Double click each *.cpl file and see if the culprit can be found.

Sounds kind of like you may have had an infected file? What AV/AS software are you running? I would recommend doing a scan with both HJT, and MBAM HJT: http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html MBAM: http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=mncol Just for kicks, you should post your HJT log here when you are done, we might be able to keep this from happening again :-)

Hi, please install the stability update KB980408 it resolves the issue which was fixed by hotfix (KB978433). This update should fix the crash of the explorer. If it doesn't fix the issue, please download this reg file from my SkyDrive: http://cid-128fc518635be2dc.skydrive.live.com/self.aspx/.Public/MS%20Foren/Registry/WER%5E_Explorer.reg and make a double click on the file to import it. When the explorer crashes, Windows Error Reporting Service (http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx) creates a dmp file under C:\Localdumps. Please upload the file to your public Skydrive folder and post the link here. I take at the dump, maybe I can see the cause. André"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/