Summary: Computer was freezing Told I had a virus Checked for viruses manually and automatically (Norton 360) Norton 360 Would not run fully (froze and got Blue Screen of Death) Disabled/removed all virus scanners except Norton Norton Still does not run fully or it's freezing Windows updates would not install Error Code 10 "Device cannot start" Network adaptors (isatap {BD9894F9- 4B24-4E66-90A8-B32C1848C31A} and 6to4 Adaptor ) Error 66A (trying to run windows updates...Repair wont complete or freezes my screen) Tried to remove frameworks 4 and reinstall (NOT in safe mode) Failed. Went to safe mode this morning and it is still in programs and features, but Won't run repair. HELP!!!!!!!!!!!!!! MEEEEEEEEEEE!!!!!!!!!!!!!!

Hi, Can you lanch Norton 360 in Safe Mode? If so, it is suggested to run it in Safe Mode and have a check. Also please try system restore first. Many viruses infect restore points. In order to clear the infected files permanently, we should clear the restore points. Please use the steps below to do so: To disable the System Restore feature: 1.Click on the Start button. 2.Hover over the Computer option, right click on it and then click Properties. 3.On the left hand side, click Advanced Settings. 4.If asked to permit the action, click on Allow. 5.Click on the System Protection tab. 6.Uncheck any checkboxes listed for your hard drives. 7.Press OK. 8.Please repeat the above steps to enable System Restore again. After that, please try another system scan to check the result. Regards, Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.