Weird handling of contacts

Hi,

I have upgraded to Skype for Business, but one of my contacts just have a question mark to it.

But when I go to find him, he's available.

When I try to delete the one with the question mark I get the following error: "Cannot add, remove, or move contacts or groups at this time. Please try again later."

If I try to add the contact from the search bar, it just highlights the one with the question icon. But if I click on the one with the question icon and the one that is available, it sees it as two different chats...

What is happening here and I how do I resolve this?

April 29th, 2015 6:26am

This would probably be better off in one of the other forums focused towards Skype for Business server/client. But, as you're here... ;) - if you right click on each contact and then See Contact Card (at the bottom), are the IM addresses the same? It's possible that there's a mis-spelling or something similar with the one that's working, meaning that S4B thinks it's at another address (for instance, it might say: samora@microsotf.com <-- mis-spelled) and you have no federation relationship with that domain, so it can't get presence.

-tom

Free Windows Admin Tool Kit Click here and download it now
May 11th, 2015 2:56pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics