WIndows Vista constantly crashes
I have a home premium windows vista and it is constantly crashing. I really don't know how to solve it.Here are the details.
Product
Local Security Authority Process
Problem
Stopped working
Date
28/08/2008 01:47 p.m.
Status
Solution Available
Problem signature
Problem Event Name: APPCRASH
Application Name: lsass.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47918d7c
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.6001.18000
Fault Module Timestamp: 4791a727
Exception Code: c0000005
Exception Offset: 0000a11d
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 11274
Additional Information 1: bac3
Additional Information 2: 0f970c6d6066c5a26af63b863a5f77d2
Additional Information 3: b4d7
Additional Information 4: 37906770d0297d409090c2fbe936f203
Extra information about the problem
Bucket ID: 63422038
I have installed the registry booster to see if that would solve it, as well as the spybot. But I keep having the problem. ANy suggestions?
August 28th, 2008 8:10pm
Hi, please understand that Microsoft provides different support services which have different service levels and support boundaries. For this process crashes issue, it is necessary to debug the related crash dump files to locate the root cause. However, debugging is out of our Forum support boundary. Id like to recommend that you contact Microsoft Customer Support Service (CSS) for assistance, the support professionals there are better qualified to assist you.
To obtain the phone numbers for specific technology request please take a look at the web site listed below:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
Thank you for your understanding.
Before that, you could perform the following steps to troubleshoot the issue:
1. Use the System File Checker tool (SFC.exe) to check the system file:
Some Windows Vista functions may not work, or Windows Vista may stop responding
http://support.microsoft.com/kb/929833/en-us
2. Perform a clean boot in Windows Vista:
How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.microsoft.com/kb/929135/en-us
Hope it helps.
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September 1st, 2008 8:51am