My dad just recently purchased a new laptop with Windows 7. He cannot send emails to anyone other than addresses on the same domain "telus.net" Error 554 Relay access denied. He can receive emails. I have spoken with the ISP & they logged in an verified that Live Mail is set up correctly. I searched on the internet for solutions & have tried a number of suggestions:Deleting & recreating his email account 4 times. Still doesnt work Checked & unchecked outgoing mail server requires authenitcation - doesnt workChanging the outgoing mail port number - doesnt work Disabling Norton - doesnt work His incoming mail server is pop.telus.netOutgoing mail server is smtp.telus.netOutgoing mail server does not require authentication according to ISPOutgoing mail port is 25Incoming mail port is 110The only other thing i have heard is that there may be a problem with Norton. I disabled it & it still didnt work but i havent uninstalled as I dont know if he has the original disc to reinstall if need be.Any help would be appreciated3 people need an answerI do too

Please ask in the Windows Live Mail Forumhttp://windowslivehelp.com/product.aspx?productid=15Bruce Hagen ~ MS-MVP [Mail]