In my Error Log of Windows XP Professional, Version 5.1, it is repeatedly showing that my Windows Image Acquisition (WIA) service is hung on starting. The Canon camera Access Library 8 bundled service software I had installed depends on the WIA service which failed do start because of the following error: After starting, the service hung in a start-pending state. Canon reps say I should refer this problem to Microsoft. When I go into Services.MSC, the startup type for Windows Imaging Acquisition service is selected Automatic and not stopped. I don't seem to have any problems downloading images using the system's Scanner and Camera Wizard, but the computer doesn't seem to recognize the Canon camera for automatic downloading/transferring. Before Canon, I had a Kodak software which seemed to work excellent with automatic downloading/transferring. My computer seemed to function a little slower after I installed the Canon software. Is there a conflict and should I uninstall the Canon software? Or what can be done about the WIA service to resolve this problem?1 person needs an answerI do too