WEP Key Conflict with Vista
When selecting a Linksys router to connect wirelessly using Vista, instead of being asked for SSID and WEP key, I get a window asking for user name, password and domain name, none of which did I enter when initially installing Linksys Advisor. When uninstalling Linksys Advisor, the WEP key window appeared. However, on a second Vista system, I cannot seem to get around the user name, password and domain name requirement.
May 4th, 2009 7:54pm
Hi,
Thank you for posting.
I suspect this issue should be related to the Linksys router, please contact Linksys for technical support regarding this.
Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
To make the issue clear, you may also capture a screenshot on the promote indicating that the user name, password and domain name are required. We will help you check this.
Capture a screenshot
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1) Press the Print Screen key (PrtScn) on your keyboard.
2) Click the "Start" menu, type "mspaint" in the Search Bar and Press Enter.
3) In the Paint program, click the "Edit" menu, click "Paste", click the "File" menu, and click "Save".
4) The "Save As" dialogue box will appear. Type a file name in the "File name:" box, for example: "screenshot".
5) Make sure "JPEG (*.JPG;*.JPEG;*.JPE;*.JFIF)" is selected in the "Save as type" box, click Desktop on the left pane and then click "Save".
Please use Windows Live SkyDrive (http://www.skydrive.live.com/) to upload the file and share its URL with us.
Thanks.Nicholas Li - MSFT
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May 6th, 2009 1:57pm