when in certain chatrooms the webcam camera and microphone start like working in slow motion what do I do???????

when in certain chatrooms the webcam camera and microphone start like working in slow motion what do I do???????

Hi Tommy,

Thank you for your question.

The issue could be caused by the following:

1. Slow network bandwidth
2. Video driver

We could have faster network bandwidth each other, then re-install the lasted video driver by the following link to check if the issue persist:

http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/updating-a-driver/a5e6345e-af9b-4099-bef0-8d22254aa1c1 

If there are any questions regarding this issue, please be free to let me know.

Best Regard,

Jim