Volume Shadow Copy Service & Norton Ghost
I have a problem running Ghost as the Vssadmin service is not running on the PC.Can someone tell me how to get this service running on the PC?Do I need to install something? If so what?I have just spent over 3 hours on a chat line with Norton Ghost technician and still it is not solved.It only affects Ghost back up of files. It backed up my C drive OK.Some help would be appreciated.Rocky 48
January 3rd, 2010 8:46pm

http://msdn.microsoft.com/en-us/library/bb968832(VS.85).aspx and this will probably also help http://msdn.microsoft.com/en-us/library/aa384629(VS.85).aspx MCSE, MCSA, MCDST [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
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January 3rd, 2010 9:51pm

Hi, I would like to know what exact error is received when using Ghost. What version of Norton Ghost is installed? According to Norton site, Ghost 15 support Windows 7, here is the detailed information: http://www.symantec.com/norton/ghost To start the VSS admin service, please click the Start button, type Services.msc in the Start Search box and press Enter. Double click the Volume Shadow Copy service and make sure it is started. You can also test it in Clean Boot mode. If the issue persists, please try to run Ghost in administrator mode: Run program under compatibility mode & Administrator level ================= 1. Right click on the Ghost program and click Properties. 2. Click on the Compatibility tab. 3. Select “Run this program in compatibility mode for.” 4. Choose Windows Vista (Service Pack 2) from the drop down list. 5. Select “Run this program as an administrator” option under the Privilege Level topic. 6. Click Apply, click OK. Right click on the program and choose Run as administrator to install it again. Hope it helps.Vivian Xing - MSFT
January 5th, 2010 10:52am

I have installed Ghost 15 on Windows 7 64-bit. It has installed with a VSS error message, would not backup My Documents, show "Snapshot error %1", and has disabled the Windows Backup. The Live Update after the install might have caused some of problems as well. In short, Ghost 15 doesn't work, and has no clean uninstall (shows Uninstall errors). The Norton tech service doesn't have any answers or fixes yet, but Symantec continues selling Ghost 15 as a Windows 7 product. Norton's own AutoFix Tool complains that Ghost 15 is not compatible with Windows 7.I removed Ghost 15, and Microsoft Tech support was needed to repair the damage. The best advice is to hold on Ghost 15 for now until Norton has a patch on their website.kk
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February 10th, 2010 8:28pm

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