Vista very slow to close and open files
Hi, Vista Business is very slow to open and close *some* files. Sometimes its fast, sometimes its slow, all the files are in redirected folders push out by the domain group policy on the Windows 2003 R2 enterprise server. Below is a dump from netmon from the Vista box when closing a document, from hitting the x cross it takes upto 1 minute to close word: 16:30:33.463134175.006125TCPTCP: Flags=....A..., SrcPort=49208, DstPort=NETBIOS Session Service(139), Len=0, Seq=4270678821, Ack=4020558912, Win=254 (scale factor not found)16:30:33.463134275.006125SMBSMB: C; Transact2, Find First2, ID Both Directory Info, Pattern = \chrismorley\My Documents\~$AAR Pre Qual.doc16:30:33.463134375.006125SMBSMB: R; Transact2, Open2 - NT Status: System - Error, Code = (15) STATUS_NO_SUCH_FILE16:30:33.463134475.006125SMBSMB: C; Transact2, Find First2, ID Both Directory Info, Pattern = \chrismorley\My Documents\~$AAR Pre Qual.doc16:30:33.463134575.006125SMBSMB: R; Transact2, Open2 - NT Status: System - Error, Code = (15) STATUS_NO_SUCH_FILE16:30:33.463134675.006125SMBSMB: C; Transact2, Find First2, Both Directory Info (NT), Pattern = \chrismorley\My Documents\~$AAR Pre Qual.doc16:30:33.463134775.006125SMBSMB: R; Transact2, Open2 - NT Status: System - Error, Code = (15) STATUS_NO_SUCH_FILE16:30:33.463134875.006125SMBSMB: C; Transact2, Find First2, Both Directory Info (NT), Pattern = \chrismorley\My Documents\~$AAR Pre Qual.doc16:30:33.463134975.006125SMBSMB: R; Transact2, Open2 - NT Status: System - Error, Code = (15) STATUS_NO_SUCH_FILE16:30:33.463135075.006125SMBSMB: C; Close, FID = 0x400016:30:33.463135175.006125SMBSMB: R; Close, FID = 0x000016:30:33.463135275.006125SMBSMB: C; Transact2, Find First2, Both Directory Info (NT), Pattern = \chrismorley\My Documents16:30:33.463135375.006125SMBSMB: R; Transact2, Open2, FID = 0x180716:30:33.463135475.006125SMBSMB: C; Close, FID = 0xC00916:30:33.463135575.006125SMBSMB: R; Close, FID = 0x000016:30:33.463135675.006125SMBSMB: C; Transact2, Find First2, Both Directory Info (NT), Pattern = \chrismorley\My Documents16:30:33.463135775.006125SMBSMB: R; Transact2, Open2, FID = 0x180016:30:33.463135875.006125SMBSMB: C; Nt Create Andx, FileName = \chrismorley\My Documents16:30:33.478135975.021725SMBSMB: R; Nt Create Andx, FID = 0xC00B16:30:33.478136075.021725SMBSMB: C; Transact2, Find First2, ID Both Directory Info, Pattern = \chrismorley\My Documents\~$AAR Pre Qual.doc16:30:33.478136175.021725SMBSMB: R; Transact2, Open2 - NT Status: System - Error, Code = (15) STATUS_NO_SUCH_FILE16:30:33.478136275.021725SMBSMB: C; Nt Create Andx, FileName = \chrismorley\My Documents16:30:33.478136375.021725SMBSMB: R; Nt Create Andx, FID = 0x800D16:30:33.478136475.021725SMBSMB: C; Transact2, Find First2, Both Directory Info (NT), Pattern = \chrismorley\My Documents\~$AAR Pre Qual.doc16:30:33.478136575.021725SMBSMB: R; Transact2, Open2 - NT Status: System - Error, Code = (15) STATUS_NO_SUCH_FILE16:30:33.478136675.021725SMBSMB: C; Transact2, Find First2, ID Both Directory Info, Pattern = \chrismorley\My Documents\~$AAR Pre Qual.doc16:30:33.478136775.021725SMBSMB: R; Transact2, Open2 - NT Status: System - Error, Code = (15) STATUS_NO_SUCH_FILE16:30:33.478136875.021725SMBSMB: C; Transact2, Find First2, Both Directory Info (NT), Pattern = \chrismorley\My Documents\~$AAR Pre Qual.doc16:30:33.478136975.021725SMBSMB: R; Transact2, Open2 - NT Status: System - Error, Code = (15) STATUS_NO_SUCH_FILE16:30:33.478137075.021725SMBSMB: C; Close, FID = 0xC00B16:30:33.478137175.021725SMBSMB: R; Close, FID = 0x000016:30:33.478137275.021725SMBSMB: C; Transact2, Find First2, Both Directory Info (NT), Pattern = \chrismorley\My Documents16:30:33.478137375.021725SMBSMB: R; Transact2, Open2, FID = 0x000516:30:33.478137475.021725SMBSMB: C; Close, FID = 0x800D16:30:33.478137575.021725SMBSMB: R; Close, FID = 0x000016:30:33.478137675.021725SMBSMB: C; Transact2, Find First2, Both Directory Info (NT), Pattern = \chrismorley\My Documents16:30:33.478137775.021725SMBSMB: R; Transact2, Open2, FID = 0x000616:30:33.478137875.021725SMBSMB: C; Nt Create Andx, FileName = \chrismorley\My Documents16:30:33.478137975.021725SMBSMB: R; Nt Create Andx, FID = 0x400316:30:33.478138075.021725SMBSMB: C; Transact2, Find First2, ID Both Directory Info, Pattern = \chrismorley\My Documents\~$AAR Pre Qual.doc16:30:33.478138175.021725SMBSMB: R; Transact2, Open2 - NT Status: System - Error, Code = (15) STATUS_NO_SUCH_FILE16:30:33.478138275.021725SMBSMB: C; Transact2, Find First2, Both Directory Info (NT), Pattern = \chrismorley\My Documents\~$AAR Pre Qual.doc16:30:33.478138375.021725SMBSMB: R; Transact2, Open2 - NT Status: System - Error, Code = (15) STATUS_NO_SUCH_FILE16:30:33.478138475.021725SMBSMB: C; Close, FID = 0x400316:30:33.478138575.021725SMBSMB: R; Close, FID = 0x000016:30:33.478138675.021725SMBSMB: C; Transact2, Find First2, Both Directory Info (NT), Pattern = \chrismorley\My Documents16:30:33.494138775.037325SMBSMB: R; Transact2, Open2, FID = 0x0801 Any reason for this? I cant use Vista for my other users because they will complain like mad with delays like this. Any ideas? Many thanks in advance, Chris
January 2nd, 2008 3:35pm

Hi Chris, Thank you for the post. I understand that the Documents folder is redirected to a share folder on a Windows 2003 R2 enterprise server by using Group Policy. However, you find that sometimes it will take a long time to open and close the files located in Documents folder. Regarding the issue, please check the following points: 1. Does the issue occur if you open and close a .txt file? 2. Does the issue occur in other operating system such as Windows XP? Please perform the following actions to check the result: 1. Turn off Auto Tuning on the Windows Vista machine:-----------------------------------------a. Click Start, and type cmd in the Start Search box.b. Right-click the cmd icon, and select Run as Administrator.c. In the Command Prompt, type the following command:netsh interface tcp set global autotuninglevel=disabledd. After that, please check the result.Note: Please re-enable Auto Tuning by typing the following command if the above steps cannot fix the issue:netsh interface tcp set global autotuninglevel=normal 2. Install the updates KB938194 and KB938979 on the Windows Vista machine.http://support.microsoft.com/kb/938194 http://support.microsoft.com/kb/938979 Hope it helps. Sincerely, Joson Zhou Microsoft Online Community Support
Free Windows Admin Tool Kit Click here and download it now
January 4th, 2008 12:43pm

Hi, thanks for the reply. I do not know if it happens to text files, but it does happen to word documents. I will check this at the first opportunity andlet you know the result. The delay doesnt happen 100% of the time, mostly 80% when there are long delays (20 second to 1 minute) when closing. Sometimes there is a delay when opening, sometimes a delay when closing, sometimes it is instant. This is all with the same file. Some other documents open instantly most of the time. This issuedoes not happen on XP Professional (however please see below as i have had other issues and they may be related). We have Windows 2003 R2 Enterprise acting as domain controller and it is the location for the redirected folders. All machines (server, client XP Pro and client Vista business) are all on the same network switch (which is a basic 3com switch with no QOS or any other functionality). I have checked the permissions on the user home directories for the redirected folders and they are as per the default created directories with the user/owner having full permissions on the share. I will try the hotfixes you suggested, in the meantime i would like to bring to your attention I have other issues with Windows XP where My Documents took a long time to open as per posts in other forums, i will repeat them below: "Hi, i have pushed Offline files and redirected folders via group policy for our domain. It does work with files (My documents) being redirected to the network and offline files allowing the users to work away from the network. However, some users are complaining My Documents is slow to open (first time in the morning and at various points throughout the day), i.e. they double click on My documents and it will sit there for around 20 seconds, and in some cases upto 2 minutes, before My Documents open. Opening any network share during this time is no problem (mapped drive in my computer) and that is fast as expected. The only delay is with the redirected my documents.Another issue i have is that i get frequent disconnects for offline files, the baloon tip pops up "connection lost to svr001 - You are now Working Offline". i can click to synchronise and it goes straight back up no problem. I know the link is still ok as i can ping the server and infact it is my dns server and i can browse the internet fine. We are running Windows XP SP2, and Windows 2003 R2 with all updates and latest service pack. The box is running as domain controller, and location for the offline files/redirected folders. I have followed "netsh int ip set chimney DISABLED", then install the following hotfix http://support.microsoft.com/kb/936594on the Windows 2003 Server... it didnt have any effect or different to the delays. A dump from netmon from a client XP Professional machine which explorer is hanging for 30+ seconds when opening my documents can be seen below: Code Block 13:16:27.16424.625000192.168.2.100192.168.2.10SMBSMB: C; Transact2, Query Path Info, Query File Basic Info, Pattern = \CHRISMORLEY\MY DOCUMENTS\MY MUSIC\DESKTOP.INI13:16:27.16424.625000192.168.2.10192.168.2.100SMBSMB: R; Transact2, Open2, FID = 0x000013:16:27.16424.625000192.168.2.100192.168.2.10SMBSMB: C; Transact2, Query Path Info, Query File Basic Info, Pattern = \CHRISMORLEY\MY DOCUMENTS\MY MUSIC\DESKTOP.INI13:16:27.16424.625000192.168.2.10192.168.2.100SMBSMB: R; Transact2, Open2, FID = 0x000013:16:27.16424.625000192.168.2.100192.168.2.10SMBSMB: C; Transact2, Query File Info, Query EAs From List, FID = 0x800213:16:27.16424.625000192.168.2.10192.168.2.100SMBSMB: R; Transact2, Open2, FID = 0x0004 - NT Status: System - Error, Code = (13) STATUS_INVALID_PARAMETER13:16:27.16424.625000192.168.2.100192.168.2.10SMBSMB: C; Read Andx, FID = 0x8002, 658 bytes at Offset 0 CODE 13:16:27.02324.484375192.168.2.100192.168.2.10SMBSMB: C; Nt Create Andx, FileName = \chrismorley\My Documents13:16:27.02324.484375192.168.2.10192.168.2.100SMBSMB: R; Nt Create Andx, FID = 0x400E13:16:27.02324.484375192.168.2.100192.168.2.10SMBSMB: C; Nt Transact, NT IOCTL, FID = 0x400E13:16:27.02324.484375192.168.2.10192.168.2.100SMBSMB: R; Nt Transact, Unknown NT Transaction Function13:16:27.02324.484375192.168.2.100192.168.2.10SMBSMB: C; Transact2, Query FS Info, Object ID Info13:16:27.02324.484375192.168.2.10192.168.2.100SMBSMB: R; Transact2, Open2 - NT Status: System - Error, Code = (52) STATUS_OBJECT_NAME_NOT_FOUND13:16:27.02324.484375192.168.2.100192.168.2.10SMBSMB: C; Transact2, Query Path Info, Query File Basic Info, Pattern = \chrismorley13:16:27.02324.484375192.168.2.10192.168.2.100SMBSMB: R; Transact2, Open2, FID = 0x000013:16:27.02324.484375192.168.2.100192.168.2.10SMBSMB: C; Transact2, Query Path Info, Query File Basic Info, Pattern = \chrismorley13:16:27.02324.484375192.168.2.10192.168.2.100SMBSMB: R; Transact2, Open2, FID = 0x000013:16:27.02324.484375192.168.2.100192.168.2.10SMBSMB: C; Close, FID = 0x400E13:16:27.02324.484375192.168.2.10192.168.2.100SMBSMB: R; Close, FID = 0x000013:16:27.02324.484375192.168.2.100192.168.2.10SMBSMB: C; Session Setup Andx13:16:27.02324.484375192.168.2.100192.168.2.10NbtSSNbtSS: NbtSS Continue payload, Length = 123813:16:27.02324.484375192.168.2.10192.168.2.100TCPTCP: Flags=....A..., SrcPort=Microsoft-DS(445), DstPort=1073, Len=0, Seq=1762077628, Ack=384156695, Win=65535 (scale factor not found)13:16:27.02324.484375192.168.2.10192.168.2.100SMBSMB: R; Session Setup Andx13:16:27.02324.484375192.168.2.100192.168.2.10SMBSMB: C; Tree Connect Andx, Path = \\SVR001\IPC$, Service = ?????13:16:27.02324.484375192.168.2.10192.168.2.100SMBSMB: R; Tree Connect Andx, Service = IPC13:16:27.02324.484375192.168.2.100192.168.2.10DFSDFS13:16:27.03924.500000192.168.2.10192.168.2.100SMBSMB: R; Transact2, Open2 - NT Status: System - Error, Code = (549) STATUS_NOT_FOUND13:16:27.03924.500000192.168.2.100192.168.2.10SMBSMB: C; Nt Create Andx, FileName = \srvsvc13:16:27.03924.500000192.168.2.10192.168.2.100SMBSMB: R; Nt Create Andx, FID = 0x400213:16:27.03924.500000192.168.2.100192.168.2.10MSRPCMSRPC: c/o Bind:UUID{4B324FC8-1670-01D3-1278-5A47BF6EE188} Server ServiceCall=0x1Assoc Grp=0x0Xmit=0x10B8Recv=0x10B8 13:16:27.03924.500000192.168.2.10192.168.2.100SMBSMB: R; Write Andx, FID = 0x0000, 72 bytes13:16:27.03924.500000192.168.2.100192.168.2.10SMBSMB: C; Read Andx, FID = 0x4002, 1024 bytes at Offset 0 CODE 13:16:30.77328.234375192.168.2.100192.168.2.10SMBSMB: C; Nt Create Andx, FileName = \chrismorley\My Documents\new pos13:16:30.77328.234375192.168.2.10192.168.2.100SMBSMB: R; Nt Create Andx - NT Status: System - Error, Code = (186) STATUS_FILE_IS_A_DIRECTORY13:16:30.77328.234375192.168.2.100192.168.2.10SMBSMB: C; Nt Create Andx, FileName = \chrismorley\My Documents\new pos13:16:30.77328.234375192.168.2.10192.168.2.100SMBSMB: R; Nt Create Andx - NT Status: System - Error, Code = (186) STATUS_FILE_IS_A_DIRECTORY13:16:30.77328.234375192.168.2.100192.168.2.10SMBSMB: C; Nt Create Andx, FileName = \chrismorley\My Documents\new pos13:16:30.77328.234375192.168.2.10192.168.2.100SMBSMB: R; Nt Create Andx - NT Status: System - Error, Code = (186) STATUS_FILE_IS_A_DIRECTORY13:16:30.77328.234375192.168.2.100192.168.2.10SMBSMB: C; Transact2, Query Path Info, Query File Basic Info, Pattern = \chrismorley\My Documents\new pos13:16:30.77328.234375192.168.2.10192.168.2.100SMBSMB: R; Transact2, Open2, FID = 0x000013:16:30.77328.234375192.168.2.100192.168.2.10SMBSMB: C; Transact2, Query Path Info, Query File Basic Info, Pattern = \chrismorley\My Documents\new pos13:16:30.77328.234375192.168.2.10192.168.2.100SMBSMB: R; Transact2, Open2, FID = 0x000013:16:30.77328.234375192.168.2.100192.168.2.10SMBSMB: C; Nt Create Andx, FileName = \chrismorley\My Documents\new pos13:16:30.78928.250000192.168.2.10192.168.2.100SMBSMB: R; Nt Create Andx, FID = 0xC00113:16:30.78928.250000192.168.2.100192.168.2.10SMBSMB: C; Transact2, Query File Info, Query File Internal Info, FID = 0xC00113:16:30.78928.250000192.168.2.10192.168.2.100SMBSMB: R; Transact2, Open2, FID = 0x000013:16:30.78928.250000192.168.2.100192.168.2.10SMBSMB: C; Transact2, Query File Info, Query File Basic Info, FID = 0xC00113:16:30.78928.250000192.168.2.10192.168.2.100SMBSMB: R; Transact2, Open2, FID = 0x000013:16:30.78928.250000192.168.2.100192.168.2.10SMBSMB: C; Transact2, Query File Info, Query File Standard Info, FID = 0xC00113:16:30.78928.250000192.168.2.10192.168.2.100SMBSMB: R; Transact2, Open2, FID = 0x000013:16:30.78928.250000192.168.2.100192.168.2.10SMBSMB: C; Transact2, Query File Info, Query File EA Info, FID = 0xC00113:16:30.78928.250000192.168.2.10192.168.2.100SMBSMB: R; Transact2, Open2, FID = 0x000013:16:30.78928.250000192.168.2.100192.168.2.10SMBSMB: C; Nt Create Andx, FileName = \chrismorley\My Documents\new pos:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}:$DATA13:16:30.78928.250000192.168.2.10192.168.2.100SMBSMB: R; Nt Create Andx - NT Status: System - Error, Code = (52) STATUS_OBJECT_NAME_NOT_FOUND13:16:30.78928.250000192.168.2.100192.168.2.10SMBSMB: C; Nt Create Andx, FileName = \CHRISMORLEY\MY DOCUMENTS\NEW POS:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}:$DATA13:16:30.78928.250000192.168.2.10192.168.2.100SMBSMB: R; Nt Create Andx - NT Status: System - Error, Code = (52) STATUS_OBJECT_NAME_NOT_FOUND13:16:30.78928.250000192.168.2.100192.168.2.10SMBSMB: C; Nt Create Andx, FileName = \chrismorley\My Documents\new pos:SummaryInformation:$DATA13:16:30.78928.250000192.168.2.10192.168.2.100SMBSMB: R; Nt Create Andx - NT Status: System - Error, Code = (52) STATUS_OBJECT_NAME_NOT_FOUND13:16:30.78928.250000192.168.2.100192.168.2.10SMBSMB: C; Nt Create Andx, FileName = \CHRISMORLEY\MY DOCUMENTS\NEW POS:SummaryInformation:$DATA13:16:30.78928.250000192.168.2.10192.168.2.100SMBSMB: R; Nt Create Andx - NT Status: System - Error, Code = (52) STATUS_OBJECT_NAME_NOT_FOUND13:16:30.78928.250000192.168.2.100192.168.2.10SMBSMB: C; Nt Create Andx, FileName = \chrismorley\My Documents\new pos:Docf_SummaryInformation:$DATA13:16:30.78928.250000192.168.2.10192.168.2.100SMBSMB: R; Nt Create Andx - NT Status: System - Error, Code = (52) STATUS_OBJECT_NAME_NOT_FOUND13:16:30.78928.250000192.168.2.100192.168.2.10SMBSMB: C; Nt Create Andx, FileName = \CHRISMORLEY\MY DOCUMENTS\NEW POS:Docf_SummaryInformation:$DATA13:16:30.78928.250000192.168.2.10192.168.2.100SMBSMB: R; Nt Create Andx - NT Status: System - Error, Code = (52) STATUS_OBJECT_NAME_NOT_FOUND13:16:30.78928.250000192.168.2.100192.168.2.10SMBSMB: C; Nt Create Andx, FileName = \CHRISMORLEY\MY DOCUMENTS\NEW POS:SummaryInformation:$DATA13:16:30.78928.250000192.168.2.10192.168.2.100SMBSMB: R; Nt Create Andx - NT Status: System - Error, Code = (52) STATUS_OBJECT_NAME_NOT_FOUND13:16:30.78928.250000192.168.2.100192.168.2.10SMBSMB: C; Nt Create Andx, FileName = \CHRISMORLEY\MY DOCUMENTS\NEW POS:Docf_SummaryInformation:$DATA13:16:30.78928.250000192.168.2.10192.168.2.100SMBSMB: R; Nt Create Andx - NT Status: System - Error, Code = (52) STATUS_OBJECT_NAME_NOT_FOUND13:16:30.78928.250000192.168.2.100192.168.2.10SMBSMB: C; Nt Create Andx, FileName = \CHRISMORLEY\MY DOCUMENTS\NEW POS:SummaryInformation:$DATA13:16:30.78928.250000192.168.2.10192.168.2.100SMBSMB: R; Nt Create Andx - NT Status: System - Error, Code = (52) STATUS_OBJECT_NAME_NOT_FOUND13:16:30.78928.250000192.168.2.100192.168.2.10SMBSMB: C; Nt Create Andx, FileName = \CHRISMORLEY\MY DOCUMENTS\NEW POS:Docf_SummaryInformation:$DATA13:16:30.78928.250000192.168.2.10192.168.2.100SMBSMB: R; Nt Create Andx - NT Status: System - Error, Code = (52) STATUS_OBJECT_NAME_NOT_FOUND I made the following changes via group policy http://blogs.sepago.de/helge/2007/11/07/soup-up-your-terminal-server-optimizing-explorers-network-performance/which bascially disable the following: Key: HKLM\SYSTEM\CurrentControlSet\Services\MRxSmb\ParametersValue: InfoCacheLevelType: REG_DWORDData: 10 (hex)Key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ExplorerValue: NoRemoteRecursiveEventsType: REG_DWORDData: 1Key: HKLM\SYSTEM\CurrentControlSet\Control\Session ManagerValue: SafeDllSearchModeType: REG_DWORDData: 1 " These changes seemed to have fixed the issues in XP and My Documents seem to open faster. My question is however should this not all work out of the box without me having to make any registry changes? I have really been struggeling with Redirected and offline folders with this setup for other 2 months it hasnt work as i expected. Thanks so much for the reply, hopefully we can get to the bottom of this. Chris
January 4th, 2008 1:06pm

Hi, issuing the following commands: netsh interface tcp set global autotuninglevel=disablednetsh interface tcp set global autotuninglevel=normal Along with the smb tweaks as pushed out via group policyseems tohaveimproved the opening speed of the files under Vista. I am still monitoring this and if stable for a while longer i will consider this issue to be fixed. The adm template can be seen below for the registry tweaks: Code Block ;; Created 2007-11-07 by Helge Klein; ;; Machine settings;CLASS MACHINE CATEGORY !!Optimization CATEGORY !!ExplorerSMB POLICY !!UseDesktopIniCacheEXPLAIN !!UseDesktopIniCache_HelpKEYNAME SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ExplorerVALUENAME UseDesktopIniCacheVALUEON NUMERIC 1VALUEOFF NUMERIC 0END POLICY POLICY !!NoRemoteRecursiveEventsEXPLAIN !!NoRemoteRecursiveEvents_HelpKEYNAME SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ExplorerVALUENAME NoRemoteRecursiveEventsVALUEON NUMERIC 1VALUEOFF NUMERIC 0END POLICY POLICY !!NoRemoteChangeNotifyEXPLAIN !!NoRemoteChangeNotify_HelpKEYNAME SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ExplorerVALUENAME NoRemoteChangeNotifyVALUEON NUMERIC 1VALUEOFF NUMERIC 0END POLICY POLICY !!NoDetailsThumbnailOnNetworkEXPLAIN !!NoDetailsThumbnailOnNetwork_HelpKEYNAME SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ExplorerVALUENAME NoDetailsThumbnailOnNetworkVALUEON NUMERIC 1VALUEOFF NUMERIC 0END POLICY POLICY !!InfoCacheLevelEXPLAIN !!InfoCacheLevel_HelpKEYNAME System\CurrentControlSet\Services\MRXSmb\ParametersVALUENAME InfoCacheLevelVALUEON NUMERIC 16VALUEOFF NUMERIC 1END POLICY POLICY !!SuppressionPolicyEXPLAIN !!SuppressionPolicy_HelpKEYNAME SOFTWARE\Classes\*\shellex\PropertySheetHandlers\CryptoSignMenuACTIONLISTONKEYNAME SOFTWARE\Classes\*\shellex\PropertySheetHandlers\CryptoSignMenuVALUENAME SuppressionPolicyVALUE NUMERIC 1048576KEYNAME SOFTWARE\Classes\*\shellex\PropertySheetHandlers\{3EA48300-8CF6-101B-84FB-666CCB9BCD32}VALUENAME SuppressionPolicyVALUE NUMERIC 1048576KEYNAME SOFTWARE\Classes\*\shellex\PropertySheetHandlers\{883373C3-BF89-11D1-BE35-080036B11A03}VALUENAME SuppressionPolicyVALUE NUMERIC 1048576KEYNAME SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\SCAPIVALUENAME FlagsVALUE NUMERIC 1051650END ACTIONLISTONACTIONLISTOFFKEYNAME SOFTWARE\Classes\*\shellex\PropertySheetHandlers\CryptoSignMenuVALUENAME SuppressionPolicyVALUE DELETEKEYNAME SOFTWARE\Classes\*\shellex\PropertySheetHandlers\{3EA48300-8CF6-101B-84FB-666CCB9BCD32}VALUENAME SuppressionPolicyVALUE DELETEKEYNAME SOFTWARE\Classes\*\shellex\PropertySheetHandlers\{883373C3-BF89-11D1-BE35-080036B11A03}VALUENAME SuppressionPolicyVALUE DELETEKEYNAME SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\SCAPIVALUENAME FlagsVALUE DELETEEND ACTIONLISTOFFEND POLICY POLICY !!SafeDllSearchModeEXPLAIN !!SafeDllSearchMode_HelpKEYNAME System\CurrentControlSet\Control\Session ManagerVALUENAME SafeDllSearchModeVALUEON NUMERIC 1VALUEOFF NUMERIC 0END POLICY POLICY !!SafeProcessSearchModeEXPLAIN !!SafeProcessSearchMode_HelpKEYNAME System\CurrentControlSet\Control\Session ManagerVALUENAME SafeProcessSearchModeVALUEON NUMERIC 1VALUEOFF NUMERIC 0END POLICY END CATEGORY END CATEGORY ;; User settings;CLASS USER CATEGORY !!Optimization CATEGORY !!ExplorerSMB POLICY !!NoRemoteRecursiveEventsEXPLAIN !!NoRemoteRecursiveEvents_HelpKEYNAME SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ExplorerVALUENAME NoRemoteRecursiveEventsVALUEON NUMERIC 1VALUEOFF NUMERIC 0END POLICY POLICY !!NoRemoteChangeNotifyEXPLAIN !!NoRemoteChangeNotify_HelpKEYNAME SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ExplorerVALUENAME NoRemoteChangeNotifyVALUEON NUMERIC 1VALUEOFF NUMERIC 0END POLICY POLICY !!StartRunNoHOMEPATHEXPLAIN !!StartRunNoHOMEPATH_HelpKEYNAME SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ExplorerVALUENAME StartRunNoHOMEPATHVALUEON NUMERIC 1VALUEOFF NUMERIC 0END POLICY POLICY !!NoDetailsThumbnailOnNetworkEXPLAIN !!NoDetailsThumbnailOnNetwork_HelpKEYNAME SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ExplorerVALUENAME NoDetailsThumbnailOnNetworkVALUEON NUMERIC 1VALUEOFF NUMERIC 0END POLICY END CATEGORY END CATEGORY [strings] Optimization=OptimizationExplorerSMB=Explorer Network Performance UseDesktopIniCache=Cache Desktop.iniUseDesktopIniCache_Help=http://support.microsoft.com/kb/840309/EN-US NoRemoteRecursiveEvents=Disable Remote Recursive EventsNoRemoteRecursiveEvents_Help=http://support.microsoft.com/?scid=kb%3Ben-us%3B330929&x=9&y=10 NoRemoteChangeNotify=Turn Off Directory Notification SMB RequestsNoRemoteChangeNotify_Help=http://support.microsoft.com/?scid=kb%3Ben-us%3B812669&x=14&y=12 StartRunNoHOMEPATH=Do Not Search Home Folder First When a Program is Started From Start -> RunStartRunNoHOMEPATH_Help=http://support.microsoft.com/?scid=kb%3Ben-us%3B264061&x=18&y=9 NoDetailsThumbnailOnNetwork=Do Not Extract Details Thumbnails from Files Over the NetworkNoDetailsThumbnailOnNetwork_Help=http://support.microsoft.com/?scid=kb%3Ben-us%3B830903&x=17&y=18 SuppressionPolicy=Do Not Obtain Detailed File Information When Opening a FileSuppressionPolicy_Help=http://support.microsoft.com/kb/829700/EN-US InfoCacheLevel=Enable Caching of Path Information for all FilesInfoCacheLevel_Help=http://support.microsoft.com/kb/834350/EN-US SafeDllSearchMode=Do Not Search for DLLs in Home Folder First (W2k)SafeDllSearchMode_Help=http://support.microsoft.com/kb/306850/EN-US SafeProcessSearchMode=Do Not Search for DLLs in Home Folder First (XP and W2k3)SafeProcessSearchMode_Help=http://support.microsoft.com/?scid=kb%3Ben-us%3B905890&x=13&y=9 I am concerned however as to why these tweaks had to be made (netsh and registry changes) should it not be fast by default out of the box? Many thanks, Chris
Free Windows Admin Tool Kit Click here and download it now
January 6th, 2008 10:33am

Hi Chris,I would like to apologize for the delay in responding to your post. Thank you for providing me with the useful information, and I appreciate the time and effort you invested on this issue. Please understand that this issue occurs only in some circumstances, such as certain old network device is not fully supported the new feature in Windows Vista. As a result, we need to change these settings to identify/resolve the issue. In addition, regarding the Windows XP questions, I suggest submitting them to our Windows XP Newsgroup since the engineers there are specialized in this type of issues. Windows XP Newsgrouphttp://www.microsoft.com/technet/community/newsgroups/dgbrowser/en-us/default.mspx?dg=microsoft.public.windowsxp.general Thank you for your understanding and cooperation.Sincerely,Joson ZhouMicrosoft Online Community Support
January 14th, 2008 12:18pm

Hi, just to let you know the laptops in question are the latest HP models with business vista preloaded. Thanks, Chris
Free Windows Admin Tool Kit Click here and download it now
January 14th, 2008 12:41pm

Hi Chris, I understand the problematic computer is running Windows Vista. I provided the link for our Windows XP Newsgroup because I noticed that you have questions about Windows XP in the third post. Please ignore it if there is anything I misunderstood. Have a nice day. Sincerely, Joson Zhou Microsoft Online Community Support
January 15th, 2008 12:22pm

Hi Joson, I am facing the same problem as Chris for my Windows Vista Home Edition. This programme is installed in a Toshiba machine. When I am trying to save file under all the MS Office application, (I always click "save as"), the system always seems to "hang" for about 30 sec before they allow me to select which folder I wan to save my file. This had caused alot of nuisance especially when i had chosen the folder and double click on it, the system hang for another 30 sec before i can go into the folder. Please kindly advise what could be the possible reason for this, and how i can resolve this issue? Thanks alot
Free Windows Admin Tool Kit Click here and download it now
November 3rd, 2008 10:07am

Hi Jaslyn, My problem turned out to be redirecting folders to a share on the one and only domain controller. Apparently DCs have different network file timeouts and is not recommended to use as file share. I now use Windows 2008, and have virual machines under hyper-v one of which is a dc and other a file server vm. Speed is excellent (upto 500Mbit/sec) and no more hanging. Hope this helps. Regards, Chris
November 3rd, 2008 9:20pm

HI,I'm facing the very much same problem as Chris, and I'll try today to use a non DC machine, can any one confirm that ????RegardsRani Shoura
Free Windows Admin Tool Kit Click here and download it now
May 12th, 2009 9:29am

Has anyone found a resolution to this? Having a similar issue but intermittently can't save to the desktop. A restart resolves it. The PC's are Vista Business with SP2. The server is a 2008 SBS Box, so its a DC, File Server and Exchange currently. I searched and haven't found anything on "Redirected Folders Can't Save to Desktop" or similar wording. Will be looking at event logs next time it happens but would like to see if anyone found a resolution to the slow save issue listed here - I think its related since we get the the Vista circle meaning wait (like the XP hour/minute glass) when trying to save often.
July 15th, 2009 10:17am

Has anyone founda resolution to this? We too are having similar issues. New managed switches, no operating QOS, new servers, new NICs, the only thing that is old is the cabling which has been tested. With Wireshark, we see "Create Andx Resposne, FID: 0x000, Error: Status_Object_Name_Not_Found" a lot.
Free Windows Admin Tool Kit Click here and download it now
October 27th, 2009 1:23am

I have the similar problems with this configuration: A pristine install of SBS 2008 Premium as DC, Exchange, file server with 8 gigs,. more than adequate cpu, running 2 x 500g drives on Intel matrix raid1 controller. Only two users on the system both running Windows 7 Ultimate. Issue is opening, saving Office files....system stalls anywhere from 15 seconds to 60+ seconds. Windows 7 reports that at app is "not responding" but the app eventually does. Ken
October 27th, 2009 8:40pm

I had this issue on a HP Desktop. After uninstalling McAfee Internet Security and it fixed the problem completely. After installed Symantec Suite the issue did not reappear.
Free Windows Admin Tool Kit Click here and download it now
January 21st, 2010 12:20am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics