Vista keep restarting
Hi,I am using Window Vista Business. I had these update: KB930857 KB 938371 KB 939159 KB 942763 KB 943411 KB 949939 KB 929777 KB 931099 KB 931573 KB 933928 KB 936824 KB 936825 KB 937077 KB 938194 KB 938979 KB 941600 KB 941649 KB 941651 KB 943899 KB 943899 KB 946041 KB 947562 KB 929735I installed it before, my laptop restarted normally but after "Microsoft Cooperation" appeared it keeps restaring. I had to use the Window setup disk to repair this problem by system restore.Could you tell me what should I do to fix this problem?Thank you very much.Regards,Duy Nguyen
June 6th, 2008 3:27pm

Hi,Anyone know what problem with this? Could you please tell me what should I do? I appreciate that.Duy Nguyen
Free Windows Admin Tool Kit Click here and download it now
June 7th, 2008 9:45am

it is not very easy to spot your issue since you installed so many hotfixes. one thing you should do is to install the fixes one a the time and turn off and on your computer. in this way, when you will have understood which hotfix is giving you problem, come here again and show us your discovery.webmaster of: www.webtlk.com
June 8th, 2008 10:42am

Hi,Thanks for replying.I did something as below:First of all I install update 949939. After that install 937287. After that I install all update from year 2007. I got error of this 929777. I check from Microsoft website and understand this problem because I use 4GB RAM of my computer.After that I install all update from 2008 : 947562, 943889 and 946041. I got same error. I had to restart by Window Vista DVD and restore my computer.After this post I will try install one by one these updates from 2008.I will post the result here.Thanks
Free Windows Admin Tool Kit Click here and download it now
June 8th, 2008 11:24am

I am using Office 2007 now but I do not understand why there is a update for Excel 2003 (http://support.microsoft.com/kb/943889/)I install that with 946041 and my computer keep restarting. I do not want to try anymore because it takes time to do it. So could you please let me know what should I do to solve this problem?
June 8th, 2008 1:09pm

Hi, Regarding the KB943889, this is an update for Microsoft Office Excel Viewer 2003, not for Excel 2003. Excel Viewer 2003 can open, view, and print Excel workbooks, even if you don't have Excel installed. Mostly, this program is pre-installed on a computer. Regarding the KB946041, this issue mostly can be caused by the corrupted system files. As the above updates are included in Windows Vista SP1, I suggest you install SP1 directly to replace some corrupted files. If your original system is an OEM (Original Equipment Manufacturer) version preinstalled in the computer, I recommend contacting the computer manufacturer before installing Windows Vista SP1. Please ask them if any of the software applications and hardware drivers need to be updated for Vista SP1. Otherwise, installing Vista SP1 may cause unexpected problems. The system will reboot several times during the installation. Please do not turn off the power manually. Please connect it to the AC Power Adapter. Step 1: Download Windows Vista Service Pack 1 Standalone Installer ============================================= 1. Download Windows Vista SP1 from the link: Windows Vista Service Pack 1 for Windows Vista 32-bit (Size: 434.5MB) http://download.microsoft.com/download/3/a/9/3a9b72c2-527d-4694-8a49-84c056d4c34d/Windows6.0-KB936330-X86-wave0.exe Windows Vista Service Pack 1 for Windows Vista 64-bit (Size: 726.5MB) http://download.microsoft.com/download/8/3/b/83b8c814-b000-44a4-b667-8c1f58727b8b/Windows6.0-KB936330-X64-wave0.exe 2. Please save it on the Desktop. Step 2: Install Windows Vista SP1 in Clean Boot mode ============================================= Please disable all startup items and third party services when booting to avoid conflict when installing Vista SP1: 1. Click "Start", type: MSCONFIG in the search box and press Enter. Note: Please click "Continue" if the "User Account Control" window pops up. 2. Click "Services", check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray). 3. Click "Startup", click "Disable All" and click "OK". Note: Temporarily disabling the Startup Group only prevents the startup programs from loading at startup. This shouldn't affect the system or other programs. We can manually run these programs later. 4. Restart the computer. 5. Please double click the downloaded Windows Vista Service Pack 1 Standalone Installer and follow the instructions to install Windows Vista SP1. Note: To restore the computer to use a Normal Startup, repeat step 1 above. Then click "Normal Startup" on the General tab, click "OK", and then restart the computer.
Free Windows Admin Tool Kit Click here and download it now
June 10th, 2008 11:58am

Hi Guys...I have been having a similiar problem with Windows Vista. Please suggest a solution.Regards,Vibhas
January 27th, 2009 3:43pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics