We were using gotomypc on an XP machine and it connected just fine, we have replaced that pc with a Vista machine and even when i disable the windows firewall, gotomypc still will not make a connection to the gotomypc server, they all you need to do is open up 3ports and it should work, well ive opened those ports and disabled the firewall. Something in Vista is stopping the connection and i can not figure it out. Any ideas would be greatly appreciated! I also can not ping or tracert out from this PC either, but i can get to the internet..

Hi, Please contact manufactory of "GoToMyPC" to get the detail information on how to use gotomypc with Windows Vista to connect to the gotomypc Server. GoToMyPC-Support & FAQs https://www.gotomypc.com/en_GB/helpIndex.tmpl?_sid=280662124%3A06485A32E0808D6 Hope it helps. Best regards, Xiu Zhang - MSFT Microsoft Online Community Support

I don't have any problems with access to gotomypc on Vista behind my office firewall, but I did have to follow the instructions on the link below to allow gotomypc to send CTRL+ALT+DEL to Vista. https://www.gotomypc.com/help/accessing_your_host_pc/enable_gotomypc_to_send_ctrl-alt_del_on_windows_vista.htm