Vista X64 Windows Update Failure (mass)
Ive been having this major issue with installing updates from Microsoft on this machine. I built this rig not more than 2 months ago, yet Ive had no problems updating prior to installing an nvraid-0 assignment. I keep thinking this is a driver issue, but I havent had this problem prior to installing a 2nd hard drive. I was able to install sp1 before, now I cant get hardly ANY updates to install. All I get is a long long list of errors in problem reportings. They all look like this: Windows Module Installer Windows_WCP_Other_Failure2 46+ times Superfetch has stopped working 3+ times All that reported on the very first attempt at windows update. I tried updating with and without fresh drivers installed to test for best results, and they are very much typical. This was reported on a very fresh install of Vista x64 Ultimate. I had to replace my motherboard for something better. I had this same problem with my last motherboard, and I believe it has something to do with my nvraid assignments...yet myself or anyone from the other side of Microsoft Live Help cant figure it out. Ive narrowed it down to 2 things, and Im starting to think that Vista is utter ***. Can ANYONE help me figure this out before I start using these Vista dvd's as beer coasters? I hate to think that I wasted 400 dollars on software that wont install properly on a 3000 dollar gaming machine. BTW my specs are as follows: Intel Q6600 @ 2.4ghz on MSI P7N Platinum 750i Geforce 9600GT's superclocked SLI mode (no driversinstalled ATM) 8gbs Corsair XMS2 ram 1200w Coolmax PSU Any help is greatly appreciated.
June 5th, 2008 8:14am

Take it its pretty much hopeless? I cant get a single cumulative update for Internet Explorer to install at all, no SP1 available for install, no hardware conflicts, and a nice long list of issues with this: Problem Event Name: WINDOWS_WCP_OTHER_FAILURE2 OsVersion: 6.0.6000 File: base\xml\udom_microdom.cpp Function: MicrodomImplementation::CStringpoolCache:ickCacheAndRelativeIndex Line: 496 Status: c000000d OS Version: 6.0.6000.2.0.0.256.1 Locale ID: 1033 Extra information about the problem Bucket ID: 12673886 Problem signature Problem Event Name: APPCRASH Application Name: TrustedInstaller.exe Application Version: 6.0.6000.16386 Application Timestamp: 4549b6e9 Fault Module Name: wcp.dll Fault Module Version: 6.0.6000.16386 Fault Module Timestamp: 4549d331 Exception Code: c0000005 Exception Offset: 00000000001e9d38 OS Version: 6.0.6000.2.0.0.256.1 Locale ID: 1033 Additional Information 1: e8c6 Additional Information 2: 0d4d944e1f1cf55bd298b3499ce866bb Additional Information 3: 7e47 Additional Information 4: 41bd7614a9102548e26f83c5d217760b Problem signature Problem Event Name: APPCRASH Application Name: DllHost.exe Application Version: 6.0.6000.16386 Application Timestamp: 4549bbff Fault Module Name: ole32.dll Fault Module Version: 6.0.6000.16386 Fault Module Timestamp: 4549d317 Exception Code: c0000005 Exception Offset: 000000000004ba25 OS Version: 6.0.6000.2.0.0.256.1 Locale ID: 1033 Additional Information 1: be57 Additional Information 2: 5c0cd6f7013635ef6d2378e50b721ec1 Additional Information 3: d8d3 Additional Information 4: 08fb23de43694e9688571bc98f3ee2a9 Extra information about the problem Bucket ID: 211576 This isnt getting any better for me at all and no one at Microsoft is really doing any research into this problem. Do I really have to put up with this?
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June 6th, 2008 7:19am

Hi, This issue mostly can be caused by the corrupted system files. As the Cumulative Security Update for Internet Explorer is included in Windows SP1, I suggest you install SP1 directly to replace some corrupted files. Please note: Installing SP1 requires a minimum of 5 GB free disk space on the Windows partition. If your original system is an OEM (Original Equipment Manufacturer) version preinstalled in the computer, I recommend contacting the computer manufacturer before installing Windows Vista SP1. Please ask them if any of the software applications and hardware drivers need to be updated for Vista SP1. Otherwise, installing Vista SP1 may cause unexpected problems. The system will reboot several times during the installation. Please do not turn off the power manually. If we are using a laptop, please connect it to the AC Power Adapter. At this stage, I recommend downloading Windows Vista Service Pack 1 in Normal Mode and installing it in Clean Boot Mode. Please follow the steps below. Step 1: Download Windows Vista Service Pack 1 Standalone Installer ============================================= 1. Download Windows Vista SP1 from the link: Windows Vista Service Pack 1 for Windows Vista 64-bit (Size: 726.5MB) http://download.microsoft.com/download/8/3/b/83b8c814-b000-44a4-b667-8c1f58727b8b/Windows6.0-KB936330-X64-wave0.exe 2. Please save it on the Desktop. Step 2: Install Windows Vista SP1 in Clean Boot mode ============================================= Please disable all startup items and third party services when booting to avoid conflict when installing Vista SP1: 1. Click "Start", type: MSCONFIG in the search box and press Enter. Note: Please click "Continue" if the "User Account Control" window pops up. 2. Click "Services", check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray). 3. Click "Startup", click "Disable All" and click "OK". Note: Temporarily disabling the Startup Group only prevents the startup programs from loading at startup. This shouldn't affect the system or other programs. We can manually run these programs later. 4. Restart the computer. 5. Please double click the downloaded Windows Vista Service Pack 1 Standalone Installer and follow the instructions to install Windows Vista SP1. Note: To restore the computer to use a Normal Startup, repeat step 1 above. Then click "Normal Startup" on the General tab, click "OK", and then restart the computer.
June 6th, 2008 1:50pm

Yup. Done that, came up with typical results.
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June 6th, 2008 8:36pm

If Microsoft cant or wont fix this issue, then I might have to resort to getting Xp from alternative sources...at least Ill get my money back one way or another. Im severely disappointed.
June 7th, 2008 7:33am

Hi, Thank you for your feedback. I am glad to see you have made progress on troubleshooting, and the error code 0x8007000D was received. Your patience and efforts are appreciated Mostly, the error code 0x8007000D was caused by corrupt system components, e.g. registry, Windows Update Temporary folder, system files. Lets narrow down this issue by taking the following steps. Reset registry for Windows Update. ===================================================== 1. Click Start , type regedit in the Search box, and then press ENTER. 2. Choose Computer, click File, Export, Save a backup file on your desktop. NOTE: If an unexpected issue be encountered after modifying registry, please double click the backup file to restore registry. 3. Click Start , type notepad in the Search box, and then press ENTER. 4. Copy the following commands and then paste them into the opened Notepad window. Windows Registry Editor Version 5.00 [-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdate\DisableWindowsUpdateAccess] [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer] "NoWindowsUpdate"=dword:00000000 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer] "NoWindowsUpdate"=dword:00000000 [HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate\AU] "NoAutoUpdate"=dword:00000000 "AUOptions"=dword:00000000 [-HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate] [-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdate] [-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer] "NoDevMgrUpdate"=dword:00000000 [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main] "NoUpdateCheck"=dword:00000000 [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdate] "DisableWindowsUpdateAccess"=dword:00000000 [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer] "NoWindowsUpdate"=dword:00000000 4. After pasting the above commands, please save this file as fix.reg on your desktop. 5. Double click this reg file to apply it. Rename the Windows Update Softwaredistribution folder ===================================================== 1. Close all the open windows. 2. Click the "Start" Button, click "All programs", and click "Accessories". 3. Right-click "Command Prompt", and click "Run as administrator". 4. In "Administrator: Command Prompt" window, type in "net stop WuAuServ" (without the quotes) and press Enter. Note: Please look at the cmd window and make sure it says that it was successfully stopped before we try to rename the folder. However, if it failed, please let me know before performing any further steps and include any error messages you may have received when it failed. 5. Click the "Start" Button, in the "Start Search" box, type in "%windir%" (without the quotes) and press Enter. 6. In the opened folder, look for the folder named "SoftwareDistribution". 7. Right-click on the folder, select "Rename" and type "SDold" (without the quotes) to rename this folder. 8. Still in "Administrator: Command Prompt" window, type the command "net start WuAuServ" (without the quotes) in the opened window to restart the Windows Updates service. Note: Please look at the cmd window and make sure it says that it was successfully started. However, if it failed, please let me know before performing any further steps and include any error messages you may have received when it failed. In addition, please also check Windows Update service and Windows installer service. Make there they are both on start and restart them. Check Windows Update service and Windows installer service ===================================================== 1. Click Start , type services.msc in the Search box, and then press ENTER. 2. Look for Windows Update service and Windows installer service. 3. Try to stop the services and restart them again. Then, please try to install Vista SP1 again. Hope it helps.
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June 9th, 2008 12:01pm

Tried that before, tried it again this time, typical results. Look familiar?
June 10th, 2008 12:32am

Hi, According to the previous screenshot, I noticed other updates were installed successfully. In addition, the registry for Windows Update, Windows Update temporary folder and Windows Update Services are working fine. As the system components issue can be caused by many factors, and the troubleshooting will be time-consuming. I suggest you perform an In-place update to resolve this issue directly. NOTE: In most of cases, In-place update wont damage/lost your files. In order to avoid unexpected issue, I suggest you backup your important data before doing it. 1. Start the computer by using the current Operating System. 2. Insert the Windows Vista DVD in the computer's DVD drive. 3. Use one of the following procedures, as appropriate: If Windows automatically detects the DVD, the Install now screen appears. Click Install now. If Windows does not automatically detect the DVD, follow these steps: a. Click Start, click Run, type Drive:\setup.exe, and then click OK. Note Drive is the drive letter of the computer's DVD drive. b. Click Install now. 4. When you reach the "Which type of installation do you want?" screen, click Upgrade to upgrade the current operating system to Windows Vista. On the other hand, if you do not want to take an In-place update, please collect the Windows Update log and CBS log for me. I will continue to troubleshoot this issue with you. CBS log ============= The CBS log is in C:\Windows\Logs\CBS Windows Update log ============= The Windows Update log is in C:\Windows\ Please upload them to the following link: https://sftus.one.microsoft.com/choosetransfer.aspx?key=875c2c99-1d08-4133-8783-2d787db8d2e9 Password: *SGKx^PoLZkJk
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June 10th, 2008 1:33pm

Here is my latest foray into "trying" to install windows updates. This is on a fresh installation of Vista x64 Ultimate. Im not wasting another second on this garbage software. Ive already destroyed my copy of Vista. I shouldnt HAVE to have this many issues on a fresh installation of windows. This is even worse than Windows ME! If Microsoft has any indication on how well Vista is performing, its indicated quite well in this screenshot on an installation thats less than 20 minutes old. Utter garbage.
June 11th, 2008 4:17am

Hi, I fully understand that you may feel frustrated that Windows Vista does not work as well as you expected. However, please understand that Windows Vista has been thoroughly tested before officially released. Technically, it is very abnormal that many unexpected problems still occur after you cleanly installed Windows Vista on this computer. Therefore, I highly recommended that we check the following: 1. Compatibility information: Is the hardware fully compatible with Windows Vista and are all the latest device drivers installed successfully? If possible, please also let me know your computer model and I will check it. 2. Windows Vista installation media: Is it release version, OEM version, or beta version? 3. Installation information: Are there any error message during the installation? I understand that you may want to switch back to previous operating system at this time. However, I highly recommend that we continue the collaboration to find out the root cause. Because in the future you may use Windows Vista or next version of Windows on this computer, finding out the root cause is a better choice in the long run. Please rest assured that we will do our best to help you. Also, your understanding and cooperation is appreciated. Actually, I have handled and resolved many Windows Update related issues before, and I believe that we should be able to find the cause via log file based investigation. If you like, please help us collect the latest Windows Update log and CBS log. The two log files contain more information of Windows Update and we should find clues from them. For your convenience: CBS log ============= The CBS log is in C:\Windows\Logs\CBS Windows Update log ============= The Windows Update log is in C:\Windows\ Please upload them to the following link: https://sftus.one.microsoft.com/choosetransfer.aspx?key=875c2c99-1d08-4133-8783-2d787db8d2e9 Password: *SGKx^PoLZkJk
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June 12th, 2008 11:49am

AFAIK the hardware IS fully compatible with Vista. Ive had x64 version ever since I built this computer. The only time Ive had issues with this was after I installed a second hard drive (the exact same hard drive) in RAID-0 configuration. I recently replaced the motherboard from an Asus P5N-E to an MSI P7N Diamond since I had a DIMM slot failure. On both motherboards the updates with RAID-0 was typical. I tried in JBOD, typical. Tried mirroring, typical. Tried both individually, SP1 installed, all updates installed without incidence. I tried installing all updates before installing any raid drivers, typical. I tried installing beta drivers, typical. Installed prior drivers for the motherboard, chipset, and all known drivers to be compatible with my chipset, typical results. I have ENDLESSLY troubleshot hardware compatibilities/issues/hardware failures on this computer after trying to install SP1. The ONLY thing that stops me from getting SP1 and having a flawless install of all updates is my RAID-0 assignment. Both hard drives are tested to be 100% functional, no disk r/w errors, no bad sectors, not overheating or any undue vibration for data loss. I dont think its any coincidence that after I installed a RAID array that I wasnt able to install SP1 or have a decent WUI update. I uploaded the suggested CBS file. This is the absolute last time I install Vista on this machine if these issues arent resolved. Ive been very patient with this software maturing, and to see it doing this on a machine I built from not-so-cheap components have made me lose a lot of faith in this software. Ill attach a copy of my dxdiag as well.
June 13th, 2008 4:21am

Hi, I have received your logs and dxdiag information. Thank you for your cooperation. According to the information, I have noticed two points: (1). I found the following latest error message: 2008-06-11 19:14:29, Error CSI 00000086@2008/6/12:01:14:29.997 (F) d:\rtm\base\xml\udom_microdom.cpp(496): Error STATUS_INVALID_PARAMETER originated in function MicrodomImplementation::CStringpoolCache:ickCacheAndRelativeIndex expression: RelativeIndex < this->m_Pool->ulTinyStringCount It means the computer still have the udom_microdom.cpp error as before. Reinstall Windows Vista did not resolve this issue. (2). The last error was logged on 2008-06-11 19:14:38, the error message is: 2008-06-11 19:14:38, Error CBS Exec: Failed to pend CSI transaction because transactions cannot be merged: 0. hr: 0x80070057 From then on, I did not find any other error message in the log and all actions are marked as normal. I didnt receive your Windows Update log, so I cannot judge Windows Update status. Could you please let me know whether the Windows Update issue still persists and send Windows Update log to me? Also, I have noticed the following points from your reply. 1. You have tried RAID-0, JBOD, mirroring. 2. You tried either hard disk individually, SP1 and all updates can be installed successfully. 3. You have tried different driver. Given the situation, I would like to confirm the following questions: 1. Is this a software RAID or a hardware RAID? 2. Do you build raid before installing Vista or after installing Vista? Hardware based RAID controller combines two or more physical hard disks, but Vista uses them as a single logical hard disk. If you built RAID-0 after installing Windows Vista, it will be a significant hardware changing to Windows Vista. As a result, it may cause unexpected issue. That is why we need double confirm it. On the other hand, if the issue is identified to be related to the RAID configuration, we need to involve the RAID controller manufacturer to address this problem in the future.
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June 13th, 2008 2:21pm

I have tried to install a few updates repeatedly, along them lines SP1 via Windows Update. It doesnt update, yet it says successfully installed. I will append screenshots of current installed updates as well as a screenshot of my windows update as of 3 days ago, when I get home.I only build raid drives before installing the operating system. This is due to the raid array needing all information cleaned off, and repartitioned correctly. I would assume this would be a hardware raid assignment since I have to manually set it up in BIOS, and from there to the F10 screen to build a RAID array. My procedures are: build array, reinstall windows on selected partition(2x500gb=935gb free space available), delete all disk data, finish installation by WUI. I try to save all driver installs for last, but Ive tried prior to and afterwards. AFAIK there are no driver issues with Nvidia's current NvRAID drivers. I have asked Nvidia about this, and since I know that everyone blames each other on software compatibilities (Nvidia blames Vista for video driver failure due to system instability), I most likely wont get any straight answers on ANY drivers, period. I have yet to find anyone that has my issue, save for this person who posted this article: http://www.dslreports.com/forum/r20572362-Vista-New-Vista-Install-Newegg-Nightmare . I have tried this step as well, and didnt quite make it. I wont try it again since I destroyed my Vista x64 disk and have no ghost software to copy my hard drive. WUI log--notice multiple successful installs Actually installed
June 13th, 2008 8:26pm

Kmutley, I have been having the same problem. I think it's the RAID drivers. Below is my posting from Overclock.net on how I finally got everything to work. I of course am not 100% it's the RAID but it could be a combination of things but I think if you follow my steps you can get through a successful install and update. Good luck. ---------- Ok, I finally got everything installed with no failed updates and SP1. I had to borrow a stick of my brothers OCZ Reaper(dont know if it helped or not but it did give me a different BSOD error i mention in the next sentence). When I loaded the install and added the raid drivers, the installwould BSOD with BUGCODE_USB_ERROR so I deleted and rebuilt theRAID(0) and deleted the MBR andloaded theVista64 installwith no drivers. Install went fine and the initial 55 windows updates installed with no errors but after a reboot I was no longer able to load Vista. The progresss bar would pop and then quickly restart. I tried to restart in safe mod and then run a repair from the Vista DVD and the boot repairs did not help. I tried again this time trying to add the RAID drivers through the Vista repair and it failed to take the drivers. It did however take the chipset drivers but still would not boot. I went ahead and rebuilt the RAID again and did an install with no drivers. After install I updated the chipset and raid with EVGA recommended drivers(NVIDIA 7x drivers)and the NVIDA graphics drivers just to be safe and rebooted.Upon install I got an NVRAID install notification saying the drivers installed.I then was able to install the initial 55 updates successfullyfollowed by 2 or 3 more all of which succeeded then finally installed SP1 with no problems. (Mind you I only hadone 2 gig stick of ram and 1 graphics card with auto settings in the BIOS). This was by far the pickiest install ever. I only was able to get it done through constant trial and error in the course of a week. I backed up a restore image so I never have to go through this again. I hope my experience helps someone! --------- P.S. You MSFT guys need to work with NVIDIA and others. I think the Vista install should be able to work better with RAID drivers. I mean it should be flawless like XP if im loading the drivers in with the install it should work. It's most likely the RAID and/or chipset drivers. But I'm not going to rule out the Windows WDDM graphics drivers as a contributor either. If you guys need any info out of me let me know, i'll check back later.
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June 14th, 2008 9:04pm

Ive tried this step over and over before I posted here.
June 14th, 2008 10:39pm

I did as well but in slightly diff variations. I feel for you though. I hope somethin pans out. I almost decided to downgrade to XP64. I never had problems with Vista before and when I finally did it became a technical nightmare.
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June 14th, 2008 10:49pm

Hi, I have received your Windows Update log. Based on my analysis, I noticed the following error messages: 2008-06-12 21:05:39:123 944 978 AU # WARNING: Install failed, error = 0x80240017 / 0x00000000 2008-06-12 21:42:54:548 968 7d4 AU # WARNING: Install failed, error = 0x80240017 / 0x00000000 2008-06-13 15:39:53:240 940 f0c AU # WARNING: Install failed, error = 0x80240017 / 0x00000000 In this specific scenario, this error message (0x80240017)indicates "data error <cyclic redundancy check>". In most cases, this error "cyclic redundancy" typically occurs when the hard disk is not working properly. In previous posts, I also noticed that everything works well with each separate hard disk but the problem occurs with the RAID 0 set. I think we should have found the root cause. Please check the hard drive with Windows Disk Defragmenter first. If the problem still persists, I would like to suggest that you involve the RAID controller manufacturer to address this problem. Thank you for your understanding. Again, thank you for choosing Microsoft. Have a nice day.
June 16th, 2008 1:59pm

Yeah thats typical too. One software company blaming the other software company for someones screwup. Im not going to be caught up in the middle of that again. Someone has to take responsibility here, and since Ive been working with both windows and nvidia products for some time, I know exactly what to expect. Nvidia is going to place blame on Microsoft, and you just confirmed to me that Microsoft blames Nvidia. I think Id rather have my money back.
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June 17th, 2008 5:55am

Hi, First of all, please understand that I do not mean to bounce you between supports. Originally, I thought it might be a Windows Vista update installation issue, and this is also the reason why I requested the log files for investigation. Based on our analysis, the root cause should be related to the hard disk configuration. During the troubleshooting, we noticed the following: 1. The issue remains after reinstalling Windows Vista. 2. Windows Vista and Windows Update work well with each separate hard disk. 3. The Windows Update issue only occurs with the RAID 0 set. 4. Windows Update log indicates the issue is caused by a Cyclic redundancy check problem. Besides, as you know, generally, it is hardware manufacturers responsibility to develop device drivers for their hardware devices to work with the related operating systems. As SomeJerseyGuy mentioned, the issue can be caused by a device driver issue or a hardware issue. This is the same for other operating systems. Generally, this kind issue cannot be resolved from the OS side. The correct way is to use the compatible hardware and device drivers. Do you have another RAID device available? If possible, please use another brand and model of RAID controller and cleanly install Windows Vista on it to see how it works. This will help us confirm whether this is a problem related to the previous RAID device. (Note: Please ensure that the RAID device supports Windows Vista). If the test result proves that the issue is related to the RAID device, I am sorry that we still suggest contacting the RAID controller manufacturer for further troubleshooting. Thank you for your understanding. By the way, for more information about Cyclic redundancy check, please refer to: Cyclic redundancy check http://en.wikipedia.org/wiki/Cyclic_redundancy_check Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information. Once more, thank you for your time and effort on this issue.
June 17th, 2008 2:32pm

It's the RAID for sure man. I just did a test install on a single drive and I was able to install without a single problem.
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June 17th, 2008 5:16pm

Just a little update here, I just installed Vista Ultimate 32bit on this same machine and not a single update failed. Vista SP1 installed flawlessly too. Since I installed everything kosher-like (no drivers installed, only updated through WUI) like I have tried numerous times with x64, this leads me to believe that Microsofts x64 version is highly unstable. I did exactly what I did with my 64 bit install only once. Microsoft really should look into this.
July 3rd, 2008 3:02am

32-bit drivers arewidely available. I am still waiting on a 64 bit Zone Alarm and its been 2 years...it's not that theycant make its cause they dont care. Regular consumers dont care about 64-bit so companies will rather take a reactive approach to the market instead of a proactive one.cost/benefit ratio isnt high enoughfor them.
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July 3rd, 2008 6:30am

Thats the thing...I didnt load any drivers before I installed x64 and on x86. I even tried loading numerous drivers many times that worked for others that should have in all likelihood worked for me. RAID-0 gave me no issues whatsoever installing my x86 o/s, and only 2 failed updates that were caused specifically by myself. On the other hand, x64 I couldnt get a single patch or update to install 4-5 times without failing. I just find it hard to believe that it installed flawlessly the only 2 ways I was able to do so, when I had so much trouble with x64. I have to go out on a limb here...I used the raid drivers on WUI that were presented to me when installing x64 updates, and all drivers on WUI has to go through a digital signing before they are accepted to be downloadable. If these drivers are flawed, why would microsoft put them on WUI? I even tried 10 different versions of raid controllers/drivers with the same results that have worked for others on a setup not so different from mine.
July 3rd, 2008 8:30am

Hi, Thank you for your update. Regarding the drivers on Windows Update, please understand that the drivers on the Windows Update are actually developed and supported by hardware manufacturers. For customers' convenience, Microsoft puts them on Windows Update website. In this issue, the RAID-0 controller works properly in Windows Vista x86, and we have narrowed down the issue only occurs in Windows Vista x64. Based on the currently status, I would like to suggest that you contact hard disk/RAID controller manufacturer for further troubleshooting. As a workaround, you can use Windows Vista x86 before hard disk/RAID controller manufacture fixing the issue in Windows Vista x64. Thank you for your understanding.
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July 3rd, 2008 2:07pm

Thanks for the post. It fixed my issue with Windows Update! =-)
September 14th, 2008 10:26pm

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