Hello all, Trying to help a co-worker out with VPN issues here is what is happening according to him. Hi, Yesterday morning I updated my office computer with the latest update of windows, after that only I am facing the VPN connection problem I am getting the termination error code as 631, i tried to find on internet and it says "631 -- The port was disconnected by the user." I am not disconnecting my VPN. It may be any of the process which is disconnecting it. Do you have any idea which process may disconnect it or is there any other reason ? Log Name: Application Source: RasClient Date: 11/02/2010 8:05:31 AM Event ID: 20226 Task Category: None Level: Information Keywords: Classic User: N/A Computer: Office-PC Description: CoId={5DB2765B-78C8-4F39-937B-B6759C245811}: The user Office-PC\Rob dialed a connection named VPN Connection which has terminated. The reason code returned on termination is 631. Event Xml: I had him trace the RAS logs during the time he was connected and dropped and I found this in his PPP log [4492] 02-11 08:30:25:400: [4492] 02-11 08:30:25:400: InsertInTimerQ called portid=6,Id=25,Protocol=80fd,EventType=0,fAuth=0 [4492] 02-11 08:30:26:400: Recv timeout event received for portid=6,Id=24,Protocol=8057,fAuth=0 [4492] 02-11 08:30:26:400: <PPP packet sent at 02/11/2010 16:30:26:400 [4492] 02-11 08:30:26:400: <Protocol = IPv6CP, Type = Configure-Req, Length = 0x10, Id = 0x1a, Port = 2 [4492] 08:30:26:400: <80 57 01 1A 00 0E 01 0A 80 64 E2 2D C8 E8 F4 E8 |.W.......d.-....| [4492] 02-11 08:30:26:400: [4492] 02-11 08:30:26:400: InsertInTimerQ called portid=6,Id=26,Protocol=8057,EventType=0,fAuth=0 [4492] 02-11 08:30:29:400: Recv timeout event received for portid=6,Id=25,Protocol=80fd,fAuth=0 [4492] 02-11 08:30:29:400: Request retry exceeded [4492] 02-11 08:30:29:400: FsmThisLayerFinished called for protocol = 80fd, port = 2 [4492] 02-11 08:30:30:400: Recv timeout event received for portid=6,Id=26,Protocol=8057,fAuth=0 [4492] 02-11 08:30:30:400: Request retry exceeded [4492] 02-11 08:30:30:400: FsmThisLayerFinished called for protocol = 8057, port = 2 [4492] 02-11 08:30:30:400: RemoveFromTimerQ called portid=6,Id=0,Protocol=0,EventType=3,fAuth=0 [4492] 02-11 08:30:30:400: NotifyCaller(hPort=2, dwMsgId=4) [4492] 02-11 08:30:30:400: NotifyCaller(hPort=2, dwMsgId=0) [4492] 02-11 08:30:30:410: Inserting autodisconnect in timer q for port=2, sec=-1 [4492] 02-11 08:30:30:410: RemoveFromTimerQ called portid=6,Id=0,Protocol=0,EventType=1,fAuth=0 [4492] 02-11 08:30:30:410: InsertInTimerQ called portid=6,Id=0,Protocol=0,EventType=1,fAuth=0 [5124] 02-11 08:33:08:799: PppStop [5124] 02-11 08:33:08:799: PPPEMSG_Stop recvd Anybody have any ideas, I'm at a loss? Let me know if you need the entire RAS trace logs. Thanks for your time, E