Problem Reports and Solutions applet in control panels states Microsoft is researching this problem. I thought I would contribute what I have experienced when dealing with this issue. My computer will randomly bluescreen/reboot if I have a game of solitaire open and I am browsing the internet simultaneously. It does not matter if I use Firefox or Internet Explorer; it will bluescreen with either one. I am connecting to the internet via dial-up modem. The color scheme does not matter. The problem has occurred while using Vista Basic as well as Vista Aero Glass.I can play solitaire without a bluescreen as long as I am not connected to the internet. I am able to browse the internet as long as I do not play solitaire. I have swapped out my pci modem with one of a different brand, but the problem still occurs. I cannot be sure it is related, but I will add another problem I am experiencing is with the modem audio service. Xaudio.exe crashes while dialing the internet. The modem still establishes a connection with the internet, so I do not pay much attention to this error. My guess it is related to that stupid generic "Unimodem Half-Duplex Audio Device" that has been installed with each modem I have tried. I will also add that my sound card is a pci Creative Sound Blaster Audigy SE model number SB0570.Good luck Microsoft.Problem Event Name: BlueScreenOS Version: 6.0.6001.2.1.0.256.6BCCode: 12BCP1: 00000002BCP2: 8001003BBCP3: 00000000BCP4: 00000000OS Version: 6_0_6001Service Pack: 1_0Product: 256_1Server information: 0789d3fd-f14e-4606-a52f-250743ceaefd

Hi, To solid troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump and analyze the related source code if needed. Unfortunately, debugging is beyond what we can do in the forum. I'd like to recommend that you contact Microsoft Customer Support Service (CSS) for assistance so that this problem can be resolved efficiently. To obtain the phone numbers for specific technology request please take a look at the web site listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS If you are outside the US please see http://support.microsoft.com for regional support phone numbers. Thanks.

I installed Vista SP2 v.113 but it did not fix the problem. I believe the crash was being caused by the Creative sound card driver. I have swapped the Creative driver with another one from the Windows Update site.So far so good.