Video crashes and PC shuts down or hibernates while watching videos or playing games
Original Title: Video crashesMy PC, win xp home edtion, desktop, keeps going into a shutdown or hybernation type stop, when i try to play games or watch any video, etc.? Please help me to figure out and fix since everything including the microsoft fix it help says it fixed the problem???
January 9th, 2011 2:56am

Hi Wendi Brown, Method 1: The first step that you need to take to fix this issue is to update the Display Adapter drivers to the latest by visiting the manufacturer’s site.Refer the link below for more information about driver update.How to manage devices in Windows XPMethod 2: Once you update the Video adapter driver, install the latest version of Flash Player for your browser.You may download and install the latest version of Flash Player by visiting the following link:http://get.adobe.com/flashplayer/Note: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet. Sometimes this issue can also occur if the CPU has been overheated. Check for the same too. Regards,Divya R – Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.
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January 10th, 2011 1:16am

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