Video Freeezes in full screen mode across two sites (Skype For Business 2015)

We have a unique issue: Two company intranet sites A& B are connected with 300Mbps, Lync Server (2015) is at Site A. 

When we make the Lync client full screen the video on Site B freezes completely and then starts and keep freezing randomly. It works fine if we do not make it full screen. Site A client works fine on full screen.

We do not see the issue if the calls are made within the sites.

The two sites are connected via 300 Mbps Internet Link. Any suggestions??

July 20th, 2015 2:26pm

Hi,

Do you have a monitoring server installed? can you see any issues there?
Remember this is a point to point connection between the two endpoints (server is not involved in the video session) so it might be worth to check client B's network and machine settings.

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July 21st, 2015 6:08pm

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