Very slow response to commands
XP Prof. Svc Pack 3. AMD Athlon 999 MHYz. HD has 58% free space and does not require defrag. The Task Manager will show the processor is operating at 100% capacity almost all the time. Response time is very slow in almost every aspect. When using WORD, the letters will be 4 to 5 behind what I am typing. I frequently ge the message, "Explorer has encountered a problem and must close". The only solution I know is to Format C and completely reload. Does anyone have another solution?1 person needs an answerI do too
January 25th, 2011 8:27pm

Hi,1. Since when are you facing this issue?2. Were there any changes made prior to this issue?Try the steps below:Step 1:Check for the issue in ‘Safe Mode’. In Safe Mode, you will have access to basic drivers and system files.A description of the Safe Mode Boot options in Windows XP: http://support.microsoft.com/kb/315222Step 2:If the issue does not persist in Safe Mode, then put the computer in a clean boot state and then try to install McAfee.a. Putting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue.b. Refer the following Microsoft KB article for more information on how to troubleshoot a problem by performing a clean boot in XP:How to configure Windows XP to start in a "clean boot" state?http://support.microsoft.com/kb/310353Note: After troubleshooting, make sure to put the computer to start as usual as mentioned under the section 'Steps to configure Windows to use a Normal startup state' in the above KB article.Also refer to the below links:http://www.microsoft.com/atwork/maintenance/speed.aspx http://support.microsoft.com/mats/slow_windows_performanceRegards,Manasa P – Microsoft Support.
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January 26th, 2011 9:57am

I have never had to reinstall XP to fix any problem, so hopefully you will not resort to that.Before (efficiently) troubleshooting, we need to know more about your system and then you should try to eliminate obvious malicious software as the culprit, and then troubleshoot remaining issues.Maybe someday the XP forums "Ask a question " dialog will ask these questions automatically when a new thread is started so I do not have to ask them every single time. It might even be possible to resolve an issue in a single reply when enough information is provided.Please provide additional information about your system:What is your system make and model?Describe your current antivirus and anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc.Was the issue preceded by a power interruption, aborted restart, or improper shutdown? (this includes plug pulling, power buttons, removing the battery, etc.)Does the afflicted system have a working CD/DVD drive?Do you have a genuine bootable XP installation CD (this is not the same as any Recovery CDs that came with your system)?Fill in the blank: My system was working fine until: ____________________________________________.It would be helpful if you do this:Click Start, Run and in the box enter:msinfo32Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste the information back here.There will be some personal information (like System Name and User Name), and whatever appears to be private information to you, just delete it from the pasted information.This will minimize back and forth Q&A and eliminate guesswork.No matter what else you are using for malicious software detection and prevention, please perform the following scans:Download, install, update and do a full scan with these free malware detection programs:Malwarebytes (MBAM): http://malwarebytes.org/SUPERAntiSpyware: (SAS): http://www.superantispyware.com/They can be uninstalled later if desired.When the scans run clean, then troubleshoot any remaining issues.Do, or do not. There is no try.I decided to save up points for a new puppy instead of a pony!
January 26th, 2011 10:06am

I have never had to reinstall XP to fix any problem, so hopefully you will not resort to that.Before (efficiently) troubleshooting, we need to know more about your system and then you should try to eliminate obvious malicious software as the culprit, and then troubleshoot remaining issues.Maybe someday the XP forums "Ask a question" dialog will ask these questions automatically when a new thread is started so I do not have to ask them every single time. It might even be possible to resolve an issue in a single reply when enough information is provided.Please provide additional information about your system:What is your system make and model?Describe your current antivirus and anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc.Was the issue preceded by a power interruption, aborted restart, or improper shutdown? (this includes plug pulling, power buttons, removing the battery, etc.)Does the afflicted system have a working CD/DVD drive?Do you have a genuine bootable XP installation CD (this is not the same as any Recovery CDs that came with your system)?Fill in the blank: My system was working fine until: ____________________________________________.This will minimize back and forth Q&A and eliminate guesswork.No matter what else you are using for malicious software detection and prevention, please perform the following scans:Download, install, update and do a full scan with these free malware detection programs:Malwarebytes (MBAM): http://malwarebytes.org/SUPERAntiSpyware: (SAS): http://www.superantispyware.com/They can be uninstalled later if desired.When the scans run clean, then troubleshoot any remaining issues.Do, or do not. There is no try.I decided to save up points for a new puppy instead of a pony!
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January 26th, 2011 10:06am

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