Hi everyone,my pc is currently running on windows XP SP2 - i know its old but upgrading it is bound to need new hardware so thats too long atm.it's been going REALLY slow recently, it was all fine at top speed one night but the next morning it take 25 minutes to open a page!i've been advised to repaire my windows xp - is this really the best solution?also i have a issue with my disc drives, insrtead of a :C and a :D i have a :C a :E and a :F with my CD/DVD writer being :D. how can i know which one of my :E or :F is my backup drive - the one that keeps files even after system restore??Thank you in advance for any help! 2 people need an answerI do too

Hi, What Spec if your PC?If it was working fine then just started running slow it may be software issues, viruses / malware etc a repair will not remove viruses etc. I would recommend a few things - Clean all your temporary files including browsing files- Run a malware / virus scan- Check event viewer for hardware issues- Uninstalled any unwanted programs- Do you have updates running, I would recommend updating to SP3 As for your drives are you saying your D: (Normally CD/DVD writer) has changed to E:? If so can you see a D: drive still or has the drive disappeared totally?"If you find my reply helpful please click the 'Vote As Helpful' button next to my reply"

Hi, What Spec if your PC?If it was working fine then just started running slow it may be software issues, viruses / malware etc a repair will not remove viruses etc. I would recommend a few things - Clean all your temporary files including browsing files- Run a malware / virus scan- Check event viewer for hardware issues- Uninstalled any unwanted programs- Do you have updates running, I would recommend updating to SP3 As for your drives are you saying your D: (Normally CD/DVD writer) has changed to E:? If so can you see a D: drive still or has the drive disappeared totally?"If you find my reply helpful please click the 'Vote As Helpful' button next to my reply"hi,i'm not sure about the spec and what you mean -how can i find out?i have done most of those things but i have recently installed kaspersky and i think thats whats slowing it down but i can't uninstll it - the system hangs everytime i try.if i upgrade to SP3 will i lose any data at all?no - i do still have a D: but whereas before D: was my backup drive it's not my CD/DVD drive and i have two extras E: and F: and i son't know which one of these is my backup.Thanks!

Hi, By the Spec I mean, the amount of RAM in your PC, your CPU speed, your harddrive size and free space etc. This probably wont be that important because you say your PC has run ok before, but its good to know. Use a program like Speccy to find your PC spec - (Its free, from http://www.piriform.com/speccy) I have heard and seen alot about Kaspersky slowing down PC's even as much as Symantec does. If you upgrade to SP3 you will not lose any of your data, but to be sure (Because problems can occur) backup your data - You can use the Files and Settings Transfer Wizard tool. When you double click on E: and F: does anything open or do any messages appear. Have you recently installed any new hardware i.e. printer, usb device etc? "If you find my reply helpful please click the 'Vote As Helpful' button next to my reply"

Hi,In addition to that, you could see the hardware and software specifications by typing in MSINFO32 into the RUN window.Also, can you tell us what was the last thing you did before the problem happened?If this post helps to resolve your issue, please click the "Propose as Answer" If you find it helpful , mark it as helpful by clicking on "Vote as Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.

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