hi, i got very very strange vista problem... firstly, when i was using winxp.sort of problme never happened. but after i upgrade to vista, that happened. my HP laptopis using wireless connectionto AP and APlink to ADSL router. Normally i can go to internet..but somehow i cannot connect to internet, i check all cable and setting which is working very well, and in vista "networking and sharing center" display that internet is always connecting...however, i cannot go to internet, if i cannot go to internet, why does"networking and sharing centre" display working well?? and i try everything i can do..e.g reset wireless, diagnosis...to the end, i have to restart my computer...and then problem is solved.... i set ipv4 properties--> auto get IP and DNS you know, this makes me crazy, once i cannot connect to internet. i have to save all jobs and restart Vista...i cannot stand that. plz...someone could help me...plz...

Hi. Go to www.hp.com and choose support and drivers. Find your computer and update the firmware and possible drivers. Also run windows update. Sometimes there are also specific problems that have suggested hotfix on HP.com for your computer. OHM

thanks for your help, i 've done all of these. updata drives and windows updata....

Can you run ipconfig for me? And also a tracert to www.microsoft.com. OHM

Oddvar Moe wrote: Can you run ipconfig for me? And also a tracert to www.microsoft.com. OHM thanks for your help, ipconfig: Microsoft Windows [Version 6.0.6000]Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Users\luke>cd.. C:\Users>cd.. C:\>ipconfig Windows IP Configuration Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : IPv4 Address. . . . . . . . . . . : 10.0.0.4 Subnet Mask . . . . . . . . . . . : 255.0.0.0 Default Gateway . . . . . . . . . : 10.0.0.2 Ethernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Ethernet adapter Bluetooth Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 7: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 9: Connection-specific DNS Suffix . : Link-local IPv6 Address . . . . . : fe80::5efe:10.0.0.4%16 Default Gateway . . . . . . . . . : Tunnel adapter Local Area Connection* 10: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 11: Connection-specific DNS Suffix . : IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e66:347f:386b:8211:eab7 Link-local IPv6 Address . . . . . : fe80::347f:386b:8211:eab7%11 Default Gateway . . . . . . . . . : :: Tunnel adapter Local Area Connection* 12: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix --------------------- is it something wrong? thank u very much

Try to disable ipv6. When you loose connection can you still ping www adresses? When it happens again try to run a tracert www.hp.com Have you upgraded the firmware on your DSL-Router?? OHM

Oddvar Moe wrote: Try to disable ipv6. When you loose connection can you still ping www adresses? When it happens again try to run a tracert www.hp.com Have you upgraded the firmware on your DSL-Router?? OHM hi, Thanks for your help... I 've disabled ipv6, but loose connection still happened. and when it cannot connect, i ping my dsl rounter, which display connect, however, i cannot still go to internet, i list tracert www.hp.com details following, could you help me out..thanks u very very v much! C:\Users>tracert www.hp.com Tracing route to www.hpgtm.nsatc.net [15.192.45.22]over a maximum of 30 hops: 1 * * * Request timed out. 2 51 ms 49 ms 54 ms 210-55-69-104.iprolink.co.nz [210.55.69.104] 3 * 177 ms 89 ms mdr-ip03e-2-1-0.akbr4.global-gateway.net.nz [202.50.236.110] 4 56 ms 49 ms 51 ms ge6-3-4-42.akbr4.global-gateway.net.nz [202.50.236.109] 5 50 ms 49 ms 49 ms g1-3-5.tkbr9.global-gateway.net.nz [202.50.232.82] 6 208 ms 205 ms 206 ms so0-3-2.labr5.global-gateway.net.nz [202.50.232.189] 7 173 ms 173 ms 176 ms so0-0-1.lebr6.global-gateway.net.nz [202.50.232.98] 8 176 ms 178 ms 173 ms eqix.lsan.twtelecom.net [206.223.123.36] 9 264 ms 273 ms 235 ms 66.192.245.13210 236 ms 265 ms 264 ms 66-162-29-2.static.twtelecom.net [66.162.29.2]11 * * * Request timed out.12 235 ms 234 ms 235 ms 16.224.8.2213 * * * Request timed out.14 * * * Request timed out.15 * * * Request timed out.16 * * * Request timed out.17 * * * Request timed out.18 * * * Request timed out.19 * * * Request timed out.20 * * * Request timed out.21 * * * Request timed out.22 * * * Request timed out.23 * * * Request timed out.24 * * * Request timed out.25 * * * Request timed out.26 * * * Request timed out.27 * * * Request timed out.28 * * * Request timed out.29 * * * Request timed out.30 * * * Request timed out. Trace complete. btw, how can i upgrade my dsl router fireware, that router is quite old, about 5years ago product, is it possible that my elder router could not working properly under new Vista OS???

Hi again. To upgrade your router you will have to find out what type of router you have. Lets sayit is dlink. Then you have to go to www.dlink.com and find your router on their page and download their firmware. Then you have to go into your router through the web managment page (See router instructions manual) and upgrade it. When I see this trace it looks like to me that your dsl-line is bad. I would contacted my ISP and asked them. I don't think Vista and old router have any thing to do with this. Have you ever booted your router / and DSL-modem?? Sometimes they hang. OHM

hi, thanks again, that problem happened today once time, it is quite strange, i "traceret www.microsoft.com and hp.com, all is "request time out" , it sounds like it could connect router but cannot connect .microsoft.com or other website... please help me.... thank you v v much luke