Ventrilo has Stopped Working - Windows event info inside
So I'm having an issue with the software Ventrilo. Whenever I join a server the software would stop working almost instantly or within a few minutes. Here is the windows event viewer information. Notice the two different exception codes. 0xc0000005
happens more often than the other one. I think that the reason for this faulting module path might be related to my USB headset, a Razer Megaladon, which i even plugged into a different machine and started to give this error. This issue only started happening
about 2 weeks ago. I am using Windows 7 Pro 64-bit and Ventrilo 64-bit.
Faulting application name: Ventrilo.exe, version: 3.0.8.0, time stamp: 0x4d67d1e4
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000005
Fault offset: 0x00000000000532d0
Faulting process id: 0xcf0
Faulting application start time: 0x01cd2747727e0abf
Faulting application path: C:\Program Files\Ventrilo\Ventrilo.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 0014f947-933c-11e1-af10-f46d047a2676
Faulting application name: Ventrilo.exe, version: 3.0.8.0, time stamp: 0x4d67d1e4
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0x148
Faulting application start time: 0x01cd2747029e591f
Faulting application path: C:\Program Files\Ventrilo\Ventrilo.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 53fee163-933a-11e1-9dac-f46d047a2676
Update: I performed a clean boot as instructed here http://support.microsoft.com/kb/929135 and the issue still happened. I think that a fresh install of windows would be needed, but if there
is another way to help fix the ntdll.dll file please tell.
April 30th, 2012 11:46pm
You can perform an In-place Upgrade
or refer to How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 and see how it works.
Thanks,
Girish
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Please remember to click "Vote As Helpful" on the post if the information is useful to you ! Please remember to click Mark as Answer on the post that helps you to fix the issues,
and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. This posting is provided "AS IS" with no warranties or guarantees and confers no rights.
Free Windows Admin Tool Kit Click here and download it now
May 1st, 2012 3:16am
You can perform an In-place Upgrade
or refer to How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 and see how it works.
Thanks,
Girish
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Please remember to click "Vote As Helpful" on the post if the information is useful to you ! Please remember to click Mark as Answer on the post that helps you to fix the issues,
and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. This posting is provided "AS IS" with no warranties or guarantees and confers no rights.
May 1st, 2012 3:16am
Thanks for the reply. System File Checker found nothing wrong. I'm going to look into the In-place Upgrade. Ill keep you posted on the matter.
Free Windows Admin Tool Kit Click here and download it now
May 1st, 2012 3:21am
Update: I performed a clean install of Windows 7 64bit, going to test memory right now.
May 1st, 2012 9:46pm