Valid password does not unlock laptop when resuming from standy
I have a HP ProBook 6440b, intel core i5, 6GB DDR3 running Windows 7 ultimate x64 and joined to a windows server 2008 domain. When I close the laptop, without logging off, it goes into standby. When I open it back up, I am at the ctrl+alt+del to unlock screen. When I enter the password, I get "invalid password" If I select switch user, and login again using the same username that is already logged in, and the same password that just failed, it works. Any ideas?
June 4th, 2010 2:33am

Could it be something simple like the laptop automatically enabling CAPSLOCK or NUMLOCK when resuming from standby?
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June 4th, 2010 3:55am

I checked caps lock, and I don't use the number pad (or have a number pad
June 4th, 2010 3:57am

Regardless of whether you use NUMLOCK, is the laptop enabling it when coming out of standby? I have seen this on various machines over time. As a troubleshooting tip, connect a USB keyboard to the laptop and try logging back in using that - it will at least eliminate the laptop keyboard behaviour as the problem.
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June 4th, 2010 4:19am

Hi, Regarding the symptom, I would like to provide the following options: 1. It can be caused by screen saver with password protected. Please disable Screen Saver to test if the issue persists. 2. Create a new administrator account with password, then lock and unlock the computer for a test. 3. Boot in Safe Mode to test. Best Regards Dale
June 8th, 2010 6:40am

The laptop is not changing the state of numlock when it comes out of standby
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June 9th, 2010 12:38am

did you check domain name. maybe you have to write user name with domain name example dali.local\dali or dali@dali.local
June 9th, 2010 12:46am

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