VPN error 691

Hi,

Windows 8.1 Pro client cannot connect to VPN server(Windows 2003 RRAS Ver. 5.2.00000) error 691 (The remote connection was denied because the username and password combination you provided is not recognized or selected authentication protocol is not permuted on the remote access server) but when I use Windows 7 and make same configuration VPN connect to server without any problems.

Please to Help

Thanks.

June 30th, 2014 11:48am

if you connect to domain, change your user nama using this format UserName@DomainName

try this as well

1) Verify the logon ID and password are correct.
2) Make sure the
Include Windows logon domain check box is unchecked in the Options tab of the dial-up connection's Properties dialog box.
3) Make sure the dial-up connection's security option is correctly configured to use the
Require secured password setting.
4) Delete all of the *.pwl files and reboot if you are using win9x.
5) Try another logon ID or create a new Logon ID because the profile may be damaged.

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July 1st, 2014 2:31am

this link Solved my problem

http://www.eightforums.com/network-sharing/18056-w2k3-server-can-access-windows-8-windows-8-computer-cant-see-w2k-server.html#post177162

Thanks,

July 1st, 2014 11:41am

Hi,

The error message gives the solution accordingly, I suggest to follow the ways below:

Possible Solution:

a> Make sure correct username and password is typed.

b> Make sure Caps Lock is not turned ON while typing credentials.

c> Make sure the authentication protocol as selected on the client is permitted on the server.

The detail trouble shooting message can be found at: http://blogs.technet.com/b/rrasblog/archive/2009/08/12/troubleshooting-common-vpn-related-errors.aspx

As the authentication protocol, I suggest to take the MS-CHAP v2 just shown as below, it works after test:

You can configure this by going to the network connection center and right click at the VPN connection icon, then choose properties.

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July 1st, 2014 12:08pm

Thanks for your help, already connect my VPN with take the MS-CHAP v2.

The connection is perfect.

May 25th, 2015 6:11pm

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