VPN Connection w/ Domain Account
Help,System: Windows 7 Ultimate, Domain user accunt, Dell Latitude Laptop, Logging into MS Server 2003How do I get a domain user account I use at work work from home using vpn? With Vista I could login and then go to VPN connection and make a connection to my work domain. With Windows 7 once a user account is setup as a domain their are no VPN connections available.If I set windows 7 to be used as workgroup login accounts, VPN works fine. But when I setup my windows 7 login accounts to join a domain, I then can not make any vpn connections work. I can't even find them once they are created. When you click on the network connection icon in the system tray it won't show any vpn conntections.Not sure where to go from here?Thanks,Lee
January 25th, 2010 5:51pm

Have you talked to your IT department yet? In the Network and Sharing Center, in the Change your network settings, click on Set up a new connect or network, choose Connect to a workplace, click Next, leave it at the default - No, create a new connection and depending on whether you're using a home phone or your existing Internet connection (broadband, DSL, whatever), choose Use my Internet connection (VPN), then fill in the info for your workplace connection and check any appropriate box. You should be able to connect if you have the information correct.I'm not able to go any further since we just use our Firewall and AD to grant VPN logins through our web site. We configure what they can see in whatever VPN group they would need access to on our servers. It cuts down on our calls for assistance, as we just give them a url for the login and we configure their VPN account in AD and the firewall groups. MCSE, MCSA, MCDST [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
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January 25th, 2010 8:04pm

cdobbs,Thanks for the reply, I work in the IT department. The vpn connection works if I have the user account on the laptop set to login as a workgroup. But when I set a user account to login as a domain, the vpn connection is not available in the network connections list. If I try to setup a new VPN, under that user account I get to the point to "connect" and I get an audible bing and then it says "connecting" but freezes there and never give an error message or anything. I stop the process but the vpn connection never shows available in network & sharing.Thanks,Lee
January 26th, 2010 12:47am

have you tried disabling windows 7 firewall and trying it then? I'm so use to using Cisco VPN at most places I've worked at over the years, I'm spoiled. Sorry I'm not so up using Windows VPN to help you. But I think you're on to something (and I'm sure somebody will catch exactly what the problem is) with workgroup and domain. Without our setup, it doesn't matter what they use, they'll connect. The only other thing I can think of at the moment is a possible certificate error.Here's a checklist, you've probably already gone through and verified it but just in case Make sure that you typed the virtual private network (VPN) server name exactly as provided by your network administrator. You must have an active Internet connection for a VPN connection to work. If your modem is external, make sure that the modem power is turned on. Contact your network administrator to make sure that you have the appropriate connection and domain permissions on the remote access server. This could be a certificate problem. For assistance, contact your network administrator. A VPN connection won't work with an active Winsock proxy client. Contact your network administrator to make sure the Winsock proxy client is not enabled. If you know the IP address (for example: 131.107.10.25) of a website, type that address in the address bar of your web browser and press ENTER. If this works, there is probably a Domain Name System (DNS) resolution problem. For assistance, contact your network administrator. If you have special software that is required or installed by your workplace, it could be part of the problem. For assistance, contact your network administrator. If you know the IP address (for example: 131.107.10.25) of your VPN server, type that address for the VPN connection, and then press ENTER. If this works, there is probably a DNS resolution problem. For assistance, contact your network administrator. There could be a problem with the server you are trying to connect to. For assistance, contact your network administrator. MCSE, MCSA, MCDST [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
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January 26th, 2010 1:07am

got something else for you to also review 1. Create a VPN connection which allows other people to use this connection. 1) Log on as a local admin. 2) Go to “Network and Sharing Center”, the click “Setup up a connection or network” - “Connect to a workplace” OR “Set up a dial-up connection”. 3) Check the checkbox to “Allow other people to use this connection” (so that the owner of the DUN configuration will be System and not your individual user). 4) Complete the wizard and save the connection. 2. Join the PC to a domain (establish a dial-up connection first, if needed). 3. Log on using Dial-up Connection 1) After rebooting, press Ctrl-Alt-Delete to log on if prompted. 2) You are presented with the logon screen for the user that last logged in. Press Esc or click Switch User to view other logon options. 3) There will now appear a blue button (Network logon) near the lower-right corner, just to the left of the red Shut Down button. 4) Click the blue button. If you have more than one System-owned DUN configuration, then all of them will appear here as buttons that can be clicked, in which case you click the one you want to use. 5) If prompted, type the username and password for the DUN connection and click the round, blue button to connect. 6) A dialog appears, showing the progress of the connection attempt. 7) After the connection is established, Windows will use the same credentials to log into Windows. If that fails, the DUN connection remains active, and you will be taken back to the Windows logon screen to submit Windows credentials.MCSE, MCSA, MCDST [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
January 26th, 2010 1:09am

cdobbs, Thanks for taking some time to help me resolve this problem. I had seen that way of logging on to a domain through the internet. I have that setup on my Windows 7 drive (I have two drives for laptop Vista & 7) That routine worked here at work, I will try that at home tonight. I know other IT professionals working in other locations that did not have this probelm setting up VPN connections. Thanks again for spending some time to find me an answer.Lee
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January 26th, 2010 1:58am

No problem Lee. So have you talked to your other techs to see how they are setting up the VPN connection? Let me know the outcome as I'm curious to expand my knownledge. If I can get some time at work, I'll dig through my new Windows 7 Resource 1400 page Kit ;)MCSE, MCSA, MCDST [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
January 26th, 2010 5:14am

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