Hi,

A user gets married and her last name is changed it used to generate meeting through outlook add-in like

https://meet.domain.com/company/firstname.lastname/NGFWRMZR

now that the last name is changed , and has been updated in Active directory and Lync but outlook still generates the meeting the same last name.

any help is greatly appreciated 

Regards,

Malkoo

As far as I am aware it gets this information from the users SIP address property. So if this is updated it should work, however sometimes it may take some time to propagate down. 

I've seen issues where you have to wait for the offline address book in Outlook to update before it works. 

Maybe try and download the address book manually in Outlook via Send/Receive or try it on a PC with a new mail profile (which should grab the latest address book with the changes) and see if that helps.

Thanks Greg, it has been couple of weeks the SIP address been changed. I did recreate outlook profile. same thing

If you do a Get-CsUser against the user all the properties look ok?

get-csuser gives me everything with correct last name . get-csaduser also gives the correct last name in all fields.

Have you try to delete the Lync profile for the users on the Client pc?

 

The Meeting URL is related with SIP account, it is not related the last name or the display name.

If you didnt change the SIP address, the Meeting URL wouldnt change.

sip address has been changed in Lync with correct sip:firstname.Lastname@company.com ; that was the first thing we did.

Have you had the user login to the dialin.domain.com page and click "Reset my Assigned Conference information"?

we had to delete the user from Lync and create it again . resolved the issue.