User cannot upgrade driver or remove deployed printer
I have this problem that has cropped up from time to time on several different workstations on my LAN: Server 2008 printer server Deploying mostly HP, mostly 64-bit printers via broup policy. Windows 7 64 clients (we are standardized now, but have seen this also on XP) Printer's status will change to "Driver needs Updated" even though driver on client is the same as the version on the server. Activating "Update Driver" from the RC menu will show a dialog copying files, but the printer status will not change, and if printing, user will be prompted to update driver again (which will never complete). If you try to delete the printer, you get "Access is Denied" error. Mapping a local port to the printer's IP and using the existing driver results in a working printer. User is local administrator, and has permissions for all of the print managment functions from the server. I cannot find good instructions on manually removing network printers deployed per user by Group Policy, nor have I found any workable solutions to the rest of the problem. I am trying one more time before opening a MS support case. James A. Helfer | COMPUTER SYSTEMS ADMINISTRATOR WTW ARCHITECTS | PITTSBURGH PA
December 13th, 2011 1:46pm

Hi, You may navigate to key in registry. HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer and find NoDeletePrinter and NoAddPrinter ->if you find them remove them, then restart. Also, you may refer to the similar thread below. http://social.technet.microsoft.com/Forums/en-AU/itprovistaprinting/thread/e907e7e0-99fd-4f35-bedb-c058558aab78 Regards, Juke TechNet Subscriber Support in forum If you have any feedback on our support, please contact tnmff@microsoft.com. Juke Chou TechNet Community Support
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December 14th, 2011 3:26am

Hi, Any update?Juke Chou TechNet Community Support
December 16th, 2011 5:24am

Hi, As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as ‘Answered’ as the previous steps should be helpful for many similar scenarios. If the issue still persists, please feel free to reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish. BTW, we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks for your understanding and efforts. Regards, Juke TechNet Subscriber Support in forum If you have any feedback on our support, please contact tnmff@microsoft.com.Juke Chou TechNet Community Support
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December 22nd, 2011 10:27pm

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