As of lately, my wife 's user account (also administrator) has not able to access the internet nor able to print to our network printer; so now she's resorted to log/use my account to get around the problems. Please recommend/advise what's causing the problems to my wife's user account and how to resolve it. Thanks1 person needs an answerI do too

You need to narrow down the troubleshooting path. Start with the following and post back with answers/results for further help: The First Question Of Troubleshooting: If the problem is new, what changed between the time things worked and the time they didn't? The Second Question of Windows Troubleshooting: what is the malware/virus status of the machine? If you think it is clean, what programs (and versions) did you use to determine this? Be sure the computer is clean: http://www.elephantboycomputers.com/page2.html#Removing_MalwareMS-MVP - Elephant Boy Computers - Don't Panic!