Hello,I just had a tech set up my laptop (using Windows xp) and would like to change the settings he implemented. It's currently set up so only one user can be logged on at a time but I would like to reinstate the ability for both users to be logged on and use the "switch user" function.However, when I go to User Accoutns -> Change the way users log on or off, a message appears that states: A recently installed program has disabled the welcome screen and the Fast user switching. to restore the features, you msut uninstll the program. the following file name might helpyou identfy the program that mad the change: ATGinaHook.dll"I went in and renamed the ATGinaHook file (found in windows/system32) to -ATGinaHook but then the laptop would not start up at all. I've since changed it back (using safemode). And the tech says he's not heard of this file.Any suggestions?

Hi, I would like to let you know the problem on your laptop is a Windows XP related issue, and this is Windows Vista forum and we are focus on Windows Vista question and issue. I suggest you post the issue on Windows XP Service Pack 3 forum. Windows XP Service Pack 3 forum: http://forums.microsoft.com/TechNet/ShowForum.aspx?ForumID=2010&SiteID=17 The reason why we recommend posting appropriately is so you will get the most qualified pool of respondents, and other partners can either share their knowledge or learn from your interaction with us. Thank you for your understanding.