I have had some viruses on my PC and after having, I wanted to restrict the user accounts. I went into the User Accounts in the Control Panel, however, when I do so, there is no list of user accounts are appearing. It shows the Back and Forward Buttons and Home. The space where the User Accounts should be is blank..just a white screen. I went into this area from 2 other users accounts and same thing.I was told by a tech person to disable WinPatrol to allow me to see the User Accounts. Did so, and that still doesn't work.thanks,Tim2 people need an answerI do too

See if running the below commands restores the User Accounts visibility. Open a Command Prompt fromStart > Run > type in cmd, click OK or press EnterAt the prompt, type in the following and press Enter after each commandregsvr32 jscript.dllregsvr32 vbscript.dllexitThere is also a .vbs file that will do the above that can be found here - User Accounts applet is completely blank, or displays raw HTML codeMowGreen Update Services - Consumer Security

Tried that, but it did not change anything. All user accounts including the administrator have been locked out of internet access, so I am unable to download any fixes. Any other ideas? Thanks, John

Hi,I may recommend you to try running another scan, however try it in safemode with networking.Please refer to : http://www.computerhope.com/issues/chsafe.htmThen download and install malwarebytes antimalware : http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.htmlRun a full scan, follow the prompts to remove the infections then restart the computer and check if same issue is occuringThanks Orlando N. http://safety.live.com http://orlando16.deviantart.com

Tried that, but it did not change anything. All user accounts including the administrator have been locked out of internet access, so I am unable to download any fixes. Any other ideas?Thanks,JohnSorry, John, but I thought I'd posted a reply on the 28th but it never appeared. If the system is not connecting to the internet, try rebuilding the Winsock stack.Open a Command Prompt again, please. At the prompt, type in the below command pressing Enter after each onenetsh winsock catalog resetexitRestart the system now and see if connectivity is restored.If not, then you have 2 choices -1. If you have access to another computer you can download malware removal tools and then transfer them to the afflicted system.2. If you have the XP installation disk, do a Repair Installation - How to Perform a Windows XP Repair Install . MowGreen Update Services - Consumer Security