Upgraded hardware, now Windows 7 Ultimate Retail is saying it can not activate.
You need to call Microsoft at the number for your location and activate Windows via telephone. There is no charge for activating the software.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
June 7th, 2012 12:27pm
For help with product activation, please visit the
Microsoft Support web site.Carey Frisch
Free Windows Admin Tool Kit Click here and download it now
June 7th, 2012 1:55pm
WGAdt report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-T9D3G-KRRKD-FJGGR
Windows Product Key Hash: vrujlC6ojVu9ZxDSwgoBS9o6NQU=
Windows Product ID: 00426-068-2711442-86977
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {BEA2A939-5078-4A72-8FDC-ADF5E705023D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.120305-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BEA2A939-5078-4A72-8FDC-ADF5E705023D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJGGR</PKey><PID>00426-068-2711442-86977</PID><PIDType>5</PIDType><SID>S-1-5-21-1283020718-4124245046-2781744705</SID><SYSTEM><Manufacturer>Gigabyte
Technology Co., Ltd.</Manufacturer><Model>GA-970A-D3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F6</Version><SMBIOSVersion major="2" minor="4"/><Date>20110831000000.000000+000</Date></BIOS><HWID>4AB93607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central
Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-068-271144-00-1033-7600.0000-1582012
Installation ID: 018506738011764600655781228974867801688104476131334776
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: FJGGR
License Status: Initial grace period
Time remaining: 42600 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 6/7/2012 11:01:19 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:7:2012 03:17
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEAHKK4idaDVPIQM9zf3BWmRirzzpq8LjeOyGA=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC GBT
GBTUACPI
FACP GBT
GBTUACPI
HPET GBT
GBTUACPI
MCFG GBT
GBTUACPI
MSDM GBT
GBTUACPI
MATS GBT
TAMG GBT
GBT B0
MATS GBT
SSDT AMD
POWERNOW
How can I get this resolved?
After paying over $200 for the software, I think it is unfair that I would have to pay another +$50 to get phone support to reactivate.
June 8th, 2012 11:36am
You need to call Microsoft at the number for your location and activate Windows via telephone. There is no charge for activating the software.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Free Windows Admin Tool Kit Click here and download it now
June 8th, 2012 12:09pm
Tried that, says Hardware ID can't be activated, contact support. Via the automated line it gives when attempting to activate.
June 8th, 2012 1:32pm
For help with product activation, please visit the
Microsoft Support web site.Carey Frisch
Free Windows Admin Tool Kit Click here and download it now
June 8th, 2012 1:37pm
When you call the number for activating, just stay on the line until a person asnwers and you should be able to activate that way.
There is nothing I know of that can be done via this peer-to-peer forum to activate your system.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
June 8th, 2012 1:40pm
"fallsmedia" wrote in message news:808c69fe-08c9-43b0-b4f9-df1e4f10ce61...
WGAdt report:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-T9D3G-KRRKD-FJGGR
Windows Product Key Hash: vrujlC6ojVu9ZxDSwgoBS9o6NQU=
Windows Product ID: 00426-068-2711442-86977
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.001
Other data-->
SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-970A-D3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F6</Version><SMBIOSVersion
major="2" minor="4"/><Date>20110831000000.000000+000</Date></BIOS
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Partial Product Key: FJGGR
License Status: Initial grace period
Time remaining: 42600 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 6/7/2012 11:01:19 AM
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
How can I get this resolved?
After paying over $200 for the software, I think it is unfair that I would have to pay another +$50 to get phone support to reactivate.
Your Key is form an MSDN not-for-resale account.
The Key in use is an MSDN Key. Unless you are an MSDN subscriber, you are not entitled to use the Key and whoever sold it to you was not entitled to do so. Your Windows Key is from a not-for-resale MSDN account. You need to claim an immediate
refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
Please read the following stickies.... ..................................
http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
and
http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f
The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
see also this post....
http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
Also - have a look at this video....
http://www.youtube.com/watch?v=hzqNNiOM0c
Noel Paton | Nil Carborundum Illegitemi |
CrashFixPC | The Three-toed Sloth
Free Windows Admin Tool Kit Click here and download it now
June 8th, 2012 5:00pm
Please review: How to resolve a Windows Genuine Advantage product key or volume license key validation issueCarey Frisch
June 8th, 2012 5:05pm