When I shutdown windows xp pro, windows attempts to close a progamme and I do not know what the program is?When the ending program window comes up, the name at the top is always different and has symbols, the latest being [][][][][]AêêêI have scanned with different AV's but they find nothing? After the program ends I also get a dwwin window come up.I post a DDS belowthanks DDS (Ver_10-12-12.02) - NTFSx86 Run by Administrator at 5:43:03.60 on 18/02/2011Internet Explorer: 8.0.6001.18702============== Running Processes ===============\??\C:\PROGRA~1\AVG\AVG10\avgchsvx.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\AVG\AVG10\avgnsx.exeC:\Program Files\AVG\AVG10\avgemcx.exeC:\WINDOWS\System32\alg.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Spybot - Search & Destroy\TeaTimer.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exeC:\Program Files\Mozilla Firefox \firefox.exeC:\Program Files\Mozilla Firefox \plugin-container.exe\??\C:\PROGRA~1\AVG\AVG10\avgrsx.exe\??\C:\Program Files\AVG\AVG10\avgcsrvx.exeC:\WINDOWS\system32\SNDVOL32.EXEC:\Documents and Settings\Administrator\My Documents\Downloads\dds.scrC:\WINDOWS\system32\wbem\wmiprvse.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\System32\svchost.exe -k NetworkServiceC:\WINDOWS\System32\svchost.exe -k LocalServiceC:\WINDOWS\System32\svchost.exe -k LocalService============== Pseudo HJT Report ===============uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dllmURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dllBHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dllBHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dllBHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dllBHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dllTB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg10\toolbar\IEToolbar.dllEB: {32683183-48a0-441b-a342-7c2a440a9478} - No FileuRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exeuRun: [ctfmon.exe] c:\windows\system32\ctfmon.exemRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /automRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exedRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXEdRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -tIE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exeIE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exeIE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dllDPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6886.cabDPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cabHandler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg10\toolbar\IEToolbar.dllHandler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll================= FIREFOX ===================FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\rukf5npn.default\FF - prefs.js: browser.search.selectedEngine - AVG Secure SearchFF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4d539778&v=6.011.025.001&i=23&tp=ab&iy=&ychte=uk&lng=en-GB&q=FF - component: c:\program files\avg\avg10\firefox\components\avgssff.dllFF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dllFF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dllFF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dllFF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\xpavgtbapi.dllFF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozillafirefox \extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg10\FirefoxFF - Ext: AVG Security Toolbar em:version=6.011.025.001 em:displayname=AVG Security Toolbar em:iconURL=chrome://tavgp/skin/logo.ico em:creator=AVG Technologies em:description=AVG Security Toolbar em:homepageURL=http://www.avg.com >: avg@igeared - c:\program files\avg\avg10\toolbar\firefox\avg@igeared============= SERVICES / DRIVERS ===============R? AVG Security Toolbar Service;AVG Security Toolbar ServiceS? AVGIDSAgent;AVGIDSAgentS? AVGIDSDriver;AVGIDSDriverS? AVGIDSEH;AVGIDSEHS? AVGIDSFilter;AVGIDSFilterS? AVGIDSShim;AVGIDSShimS? Avgldx86;AVG AVI Loader DriverS? Avgmfx86;AVG Mini-Filter Resident Anti-Virus ShieldS? Avgrkx86;AVG Anti-Rootkit DriverS? Avgtdix;AVG TDI DriverS? avgwd;AVG WatchDogS? MpFilter;Microsoft Malware Protection DriverS? rt2870;Linksys 802.11n USB Wireless LAN Card Driver=============== Created Last 30 ================2011-02-16 01:52:57 -------- d--h--w- C:\$AVG2011-02-11 18:41:05 -------- d-----w- c:\docume~1\admini~1\applic~1\BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.12011-02-10 07:58:05 -------- d-----w- c:\docume~1\admini~1\locals~1\applic~1\AVG Security Toolbar2011-02-10 07:49:07 -------- d-----w- c:\docume~1\admini~1\applic~1\AVG102011-02-10 07:45:31 -------- d--h--w- c:\docume~1\alluse~1\applic~1\Common Files2011-02-10 07:44:56 -------- d-----w- c:\docume~1\alluse~1\applic~1\AVG Security Toolbar2011-02-10 07:41:03 -------- d-----w- c:\windows\system32\drivers\AVG2011-02-10 07:41:03 -------- d-----w- c:\docume~1\alluse~1\applic~1\AVG102011-02-10 07:35:40 -------- d-----w- c:\program files\AVG2011-02-10 07:20:15 -------- d-----w- c:\docume~1\alluse~1\applic~1\MFAData2011-01-24 03:30:49 -------- d-----w- c:\windows\system32\appmgmt2011-01-21 14:44:37 439296 -c----w- c:\windows\system32\dllcache\shimgvw.dll==================== Find3M ====================2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll2010-12-20 23:59:20 916480 ----a-w- c:\windows\system32\wininet.dll2010-12-20 23:59:19 43520 ----a-w- c:\windows\system32\licmgr10.dll2010-12-20 23:59:19 1469440 ------w- c:\windows\system32\inetcpl.cpl2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll2010-12-20 12:55:26 385024 ----a-w- c:\windows\system32\html.iec2010-12-09 15:15:09 718336 ----a-w- c:\windows\system32\ntdll.dll2010-12-09 14:30:22 33280 ----a-w- c:\windows\system32\csrsrv.dll2010-12-09 13:38:47 2192768 ----a-w- c:\windows\system32\ntoskrnl.exe2010-12-09 13:07:05 2069376 ----a-w- c:\windows\system32\ntkrnlpa.exe============= FINISH: 5:53:09.01 ===============1 person needs an answerI do too

I suggest to run full system scan with:http://onecare.live.com/site/en-us/default.htmSee if anything come up, if not then contact Microsoft Safety support:https://consumersecuritysupport.microsoft.com/default.aspx?productkey=pcsafetymalware&faq=1&task=diagnostics&st=1&wfxredirect=1Also try to do scan in safemode.