We have a 1:1 program at my school, students take their laptops home at night. Anyways i have two siblings with the same exact computer were one sibling can connect and the other cannot. I reset all the wireless connections on the one that cannot connect, cleared dns and made sure driver is updated, again same exact computer as the other one that can connect, and no connection.
Today i switched her computer out with a different one, still the same exact computer, and no luck, the sister can connect and she cant.
Question is, because we are on a domain, could this be a profile setting? one sister is a freshmen and the other one is a senior. My next step is to have them log on to each others computers and when they get home see if they can connect on eachothers laptops. My biggest problem is that it is at their home and by no means do i want to start making house calls, that will start a slippery slope, but im almost afraid i have to because it is a little unique. Out of the 500 students we have i have only 2 students that cannot connect at home, but this is a unique one were one can connect and the other one cant.
Thanks in advance for any suggestions.