David, could you explain the "problem" you are having with the download? Any error messages? Are you up-to-date on Service Packs (sp3) and Updates?Windows Media Player 11 FAQRosie Please post back to this thread with results or if you need more assistance. Dell OptiPlex GX260, 2.40 GHZ, Pentium 4, 80G HD, WindowsXP Pro (SP3), IE8, AVG, Spybot S&D, SpywareBlaster 4.2, OnlineArmor 4.0, MalwareBytes'