Unauthorized changes to administrator restriction settings.
(OS = Home XP SP3, Internet through TDS via DSL, Security =McAfee total protection). Recently I have had connectivity issues with Google Chrome, and Internet Explorer but not with Fire Fox. Both browsers load up but can not access the Internet despite having a good strong connection. I get this error code for google, "Error 102 (net::ERR_CONNECTION_REFUSED): Unknown erro" and for IE I get "Internet Explorer cannot display the web page" I eliminated the problem being a server or web site issue and or a Fire wall security setting issue. In addition I ran several Virus scans and spy ware scans but no help. I Used many resources, Google, and self help Q/A forums on the NET and the reoccurring theme concerning a fix for my problem seems to be adjusting proxy and LAN settings for both browsers. Here's where it gets strange and is the reason I'm writing you, I, as the administrator am not able to make the adjustments to proxy settings because on theIEbrowser under tools the NET option has been locked out, the operation has been canceled, A box appears after I click NET options and it says "operation canceled due to restrictions set by administrator". So who made these changes?? I ask my self. Mal ware?? Virus?? Don't know but I do know that it has crossed over through, I assume, my virtual browser settings that follow me through Google Chrome/ Tool bar. where ever I access the net. Not sure Why it has not affected Fire Fox browser? On Google the NET option is accessible but the option for proxy settings does not work, will not open. Where there's a block to click on, and you can see where it does, nothing happens.How can I reverse these settings and gain access to my settings again?1 person needs an answerI do too
October 26th, 2010 5:29am

Hi Tabacon1,1. Do you remember making any changes to your machine prior to the issue occurring?2. Which Internet Explorer are you using?I'd suggest you follow the below steps and check if it helps.Step 1: This behavior can occur if the Inetcpl.cpl file is missing from the Windows \System or %SystemRoot%\System32 folder or if a restriction is set on the NoBrowserOptions Windows registry value.I'd suggest you follow the steps mentioned in the below article to resolve the issue.Clicking "Internet Options" on the Tools menu returns error messagehttp://support.microsoft.com/?kbid=216583Step 2: With regards to "Internet Explorer cannot display the web page", you may follow the methods given in the below article.You receive an error message in Internet Explorer: "Internet Explorer cannot display the webpage"http://support.microsoft.com/kb/956196Issues regarding Google chrome, I'd have you contact Google chrome support for best help.http://www.google.com/support/chrome/?hl=enAzeez Nadeem - Microsoft Support[If this post was helpful, please click the "Vote as Helpful" (green triangle) button. If it helps in resolving your issue, click "Propose As Answer" or "Mark as Answer" button. By proposing/marking a post as Answered, or Helpful you help others find the answer faster.]
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October 27th, 2010 12:03am

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