I recently wiped and reloaded my home computer with Win 7 Ultimate. Prior to the reload, I was able to visit http://www.cbc.ca/news/, and set my location for weather (top left of page) and local news (about halfway down, on the left) so that I could get the screen personalized. A window would pop up called "My Localization settings on CBC.ca", and I would be able to select the city I live in. When I selected the city, it would indicate "change accepted" or something similar, and then you could close the window. Now, when I do that, it will not accept the change. The other two computers (wired and wireless) in my home are still able to freely change the location and save it. I have created a different user/admin profile in Win 7 and tried it, so the problem doesn't seem to be profile related. Tried it with IE 9 and a couple other browsers with identical results. I have ensured Java and Flash are installed and up to date. Cleared cache, cookies, etc. Could something in the OS have installed incorrectly when I reloaded Win 7 on the PC? The only hardware change made in conjunction with the reload was that I went from a spindle disk to a SSD, but that appears to have been picked up as expected during the installation. I'm at a loss as to what could be preventing me from personalizing this webpage. It may not be a significant problem with this website, but I don't want to visit an important site down the road and find out that some functionality that should be there is missing, so I'd like to try to narrow this down. Thanks. edit: Just reloaded Win 7 again, same thing. Other computers in home running Win 7 are able to save preferences for this webpage, and I was able to do it prior to wiping/reloading my OS - so it has to be related to the install somehow.

Do you mean gadgets? http://windows.microsoft.com/en-CA/windows/downloads/personalize/gadgets ... or personalization? http://windows.microsoft.com/en-CA/windows/downloads/personalize/help Regards Milos

Hi Milos, Neither. If you look at the webpage at www.cbc.ca/news, you will see at the top left a box for the weather. You can change your personalization for this webpage to suit whatever city you live in. Same goes for the "Local news" section further down. When I click the "change" feature, I am prompted for the city I live in. However, I cannot commit the change. At first glance, this appears to be an issue with the webpage; however, as I mentioned, I was able to make this change prior to wiping/reloading my OS, and other computers running Win 7 in my home are able to modify this feature on the webpage. I'm not familiar with whatever coding is used on the webpage to implement this feature; however, it is clear that wiping my computer and reloading it changed something, and it doesn't appear to be browser related as I have tried IE8, IE9 and two other browsers. I'm stumped.

After your reinstalls, did you override automatic cookie handling? This sort of site-centric action you are hoping to work is usually done via a cookie (or cookies) stored on your local machine. If you disallow cookies, then the site is not "allowed" to see the settings you requested. Perplexingly, they don't know enough to TELL YOU you need cookies in a lot of cases, so you can change it a hundred times and never be warned the cookie settings won't allow the change to "stick". One step at a time, the question is, did you change the way cookies are handled on these (2) reinstalls? DAS

No, no changes were made to any of the settings for cookies or any other browser settings. I was careful not to stray from a "normal" install the second time around, although I'm certain I didn't change anything on the first reinstall. Further, when I reinstalled last night, I tried it out with IE 8 (with the same results), then ran Windows Update and installed IE9 (with the same results). Two other popular browsers display the exact same symptoms. The cookies for one browser should not be affecting another. This is what is leading me to believe there's something other than a browser issue going on, and the reinstall of the OS is the only change I made - save for the installation of a SSD for my OS drive, but I can't imagine how that would affect anything. The SSD was the only hard drive connected for both installs, before anyone asks.

I just tried it and couldn't get anything to stick either, do you have to login, or, did you login on those other machines and request not to be logged out? DAS

Nope, not logged into the CBC site on any of the 3 Win 7 machines at home. I'm at work now on an XP machine and the functionality works fine while not logged into the CBC site. As I mentioned, it worked fine on my Win 7 machine - until I reloaded it.

The site won't allow me to do anything, it seems to know I'm both not in Canada (true) and have no account (true). When you get back home look to see what is in the weather location field, for me its a greyed-out "Enter a Canadian or International City". The fact that its greyed-out for me is some kind of clue, just what I'm not sure. I'll keep poking around, but I'll admit I'm stumped thus far. Best of luck. DAS

It's stuck at "Toronto". Now I realize that Toronto *thinks* it's the centre of the universe, but I would like to be able to change it to Ottawa, where I live. I don't think IP address has anything to do with it, as my IP address at home easily resolves to Ottawa. I'm not sure if it's cookies which permit this information to be saved, but I'd like to get to the bottom of it in case I'm not able to make changes to a more important website down the road.

I'm getting close. I saw instructions on how to clear specific site cookies in IE9 at this link - http://www.worldstart.com/clear-specific-site-cookie-in-internet-explorer-9/ Followed the instructions, reloaded the website, lo and behold, it was fixed - I could change the website personalization settings to whatever city I wanted; at least in IE, anyways. Didn't have an effect on the other two browsers, not that I expected it to. Then I got greedy. I figured there had to be something going on with the cookies for all three browsers, so I installed CCleaner and let it run with all the default stuff to clear out. Now I'm back to square one, and the procedure above for clearing specific site cookies doesn't work either. What could be common to all three browsers that is making the PC choke on cookies?

I can't say what commonality there might be between the (3). I will say I don't believe registry cleaners do a single bit of good, so I'm not surprized things took a turn for the worse after running it. DAS