Just recently downloaded Windows 7 on my laptop. When i had Vista, i was able to preview a 30 second clip of a song from a Web site and it would play in my Itunes. Since i upgraded to Windows 7 i am unable to preview that music in Itunes now. Spoke with a tech over at Itunes and was no help, and same thing happend with Gateway live chat. Any help would be greatly appreciated, since i'm a novice computer user.

Hi,I tried to install iTunes and it can still review online music. Try disable Windows Firewall and all security programs to test again. If issue still exists, remove all Apple related programs, go to www.apple.com/itunes/downloadto get the last version of iTunes, install it to see the result.

I've got Vista and my itunes previews stopped working all of a sudden. loads of people ( with XP and Vista) have this problem and we've been complaining to Apple who don't seem to be bothering with a proper solution. just asking us to reinstall latest ITunes which the problem is wih, is not good customer service. it's not just UK, people in US and Italy have been posting problems with the previews.

Hi Mrs Stig, thank you for the information. In my opinion I will recommend customers try disable security programs, add iTunes (and maybe QuickTime Player) to Trust list of firewall to test. Cannot confirm if it related to Interet Explorer settings. If so we can try to reset IE8 to see the result.