1. Seems your computer is compatible with W 8.1 x64
http://www.dell.com/support/drivers/us/en/19/Product/inspiron-15-3521
2. Give atry to following
3. Double check if prerequisites are met.
http://windows.microsoft.com/en-us/windows-8/update-from-windows-8-tutorial
Regards
Hi,
We have not heard from you in a couple of days. I would like to know if the issue was resolved.
If the issue still persists,please check Windows update to see if you installed the Microsoft update KB2871389.
If you have installed this update,please uninstall the Microsoft Update KB2871389 to check the result.
You can perform the follow steps to uninstall this update.
1.Open Control Panel\All Control Panel Items\Programs and Features.
2.Click View installed updates, and find Microsoft Update KB2871389.
3.Right-click this update to uninstall it.
4.Reboot your computer.
Regards,