I've got Windows8.1-KB2693643-x64.msu, I'm running Windows 8.1, I'm a USA user with locale set to United States, yet RSAT says "the update is not applicable to your computer". Is there a reason why not? Heck, I've got it installed on my tablet! Just not on the new laptop...

OS Name    Microsoft Windows 8.1
Version    6.3.9600 Build 9600
Other OS Description     Not Available
OS Manufacturer    Microsoft Corporation
System Name    {mumble}
System Manufacturer    Hewlett-Packard
System Model    HP ENVY TS m7 Notebook PC
System Type    x64-based PC
System SKU    E0K83UA#ABA
Processor    Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date    Insyde F.43, 12/23/2013
SMBIOS Version    2.7
Embedded Controller Version    147.73
BIOS Mode    UEFI
BaseBoard Manufacturer    Hewlett-Packard
BaseBoard Model    Not Available
BaseBoard Name    Base Board
Platform Role    Mobile
Secure Boot State    On
PCR7 Configuration    Binding Not Possible
Windows Directory    C:\WINDOWS
System Directory    C:\WINDOWS\system32
Boot Device    \Device\HarddiskVolume2
Locale    United States
Hardware Abstraction Layer    Version = "6.3.9600.16408"
User Name    {mumble}
Time Zone    Pacific Standard Time
Installed Physical Memory (RAM)    8.00 GB
Total Physical Memory    7.93 GB
Available Physical Memory    4.14 GB
Total Virtual Memory    9.18 GB
Available Virtual Memory    4.29 GB
Page File Space    1.25 GB
Page File    C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions    Yes
Hyper-V - Second Level Address Translation Extensions    Yes
Hyper-V - Virtualization Enabled in Firmware    No
Hyper-V - Data Execution Protection    Yes

• Edited by BillseyLCIS Friday, February 07, 2014 3:24 AM

From CBS.log:

2014-02-06 19:11:25, Info                  CBS    Appl: detect Parent, Package: Microsoft-Windows-RemoteServerAdministrationTools-Package-TopLevel~31bf3856ad364e35~amd64~~6.2.9200.16384, Parent: Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~en-US~6.2.0.0, Disposition = Detect, VersionComp: EQ, ServiceComp: GE, BuildComp: GE, DistributionComp: GE, RevisionComp: GE, Exist: present
2014-02-06 19:11:25, Info                  CBS    Appl: detectParent: package: Microsoft-Windows-RemoteServerAdministrationTools-Package-TopLevel~31bf3856ad364e35~amd64~~6.2.9200.16384, related parent found: Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~en-US~6.3.9600.16384, which is not real parent

So looks like it's not accepting en-US as en-US? Why the 6.2.9200.16384 vs. 6.3.9600.16384?

You may want to see the solution that appears to have worked for a user here in another thread.

I found an workarround:

1. Extract the contents of the .MSU file using the following command: 'expand -f:* "Vista 32-bit.msu" C:\Temp' This extracted the msu file and we got the .CAB file.

2. Installed the .CAB file using package manager utility. We used the following command: 'pkgmgr.exe /ip /m:"path\package_name.CAB"'

Brandon
Windows Outreach Team- IT Pro
The Springboard Series on TechNet

• Edited by Brandon RecordsModerator 16 hours 17 minutes ago

Looks like you are running Windows 8.1 and not Windows 8.1 Pro or Enterprise and so you are not able to install it. Once you upgrade to Win 8.1 Pro (haven't tried it but I'm pretty sure it'll work) or Enterprise you should be good.

• Proposed as answer by Saurabh.kMicrosoft employee 6 hours 26 minutes ago

You may want to see the solution that appears to have worked for a user here in another thread.

I found an workarround:

1. Extract the contents of the .MSU file using the following command: 'expand -f:* "Vista 32-bit.msu" C:\Temp' This extracted the msu file and we got the .CAB file.

2. Installed the .CAB file using package manager utility. We used the following command: 'pkgmgr.exe /ip /m:"path\package_name.CAB"'

Brandon
Windows Outreach Team- IT Pro
The Springboard Series on TechNet

• Edited by Brandon RecordsModerator Thursday, February 13, 2014 7:30 PM
• Marked as answer by Kate LiMicrosoft contingent staff, Moderator 23 hours 40 minutes ago
• Unmarked as answer by BillseyLCIS 8 hours 48 minutes ago

Since you are running Windows 8.1 and not Windows 8.1 Pro or Enterprise and you are not able to install it. Once you upgrade to Win 8.1 Pro or Enterprise you should be good.

• Proposed as answer by Saurabh.kMicrosoft employee Friday, February 14, 2014 5:21 AM
• Edited by Saurabh.kMicrosoft employee Friday, February 14, 2014 5:52 PM

Since you are running Windows 8.1 and not Windows 8.1 Pro or Enterprise and you are not able to install it. Once you upgrade to Win 8.1 Pro or Enterprise you should be good.

• Proposed as answer by Saurabh.kMicrosoft employee Friday, February 14, 2014 5:21 AM
• Edited by Saurabh.kMicrosoft employee Friday, February 14, 2014 5:52 PM
• Unproposed as answer by Brandon RecordsModerator Thursday, February 20, 2014 4:52 PM
• Marked as answer by Brandon RecordsModerator Thursday, February 20, 2014 4:52 PM

You may want to see the solution that appears to have worked for a user here in another thread.

I found an workarround:

1. Extract the contents of the .MSU file using the following command: 'expand -f:* "Vista 32-bit.msu" C:\Temp' This extracted the msu file and we got the .CAB file.

2. Installed the .CAB file using package manager utility. We used the following command: 'pkgmgr.exe /ip /m:"path\package_name.CAB"'

Brandon
Windows Outreach Team- IT Pro
The Springboard Series on TechNet

You get a busy pointer for a bit, then nothing. It's still not installed.

Since you are running Windows 8.1 and not Windows 8.1 Pro or Enterprise and you are not able to install it. Once you upgrade to Win 8.1 Pro or Enterprise you should be good.

I couldn't find anywhere that it required Pro or Enterprise. Could you point me to that reference?

Unsupported workaround. It has now been confirmed that RSAT for Windows 8.1 requires Windows 8.1 Professional or Enterprise.

You get a busy pointer for a bit, then nothing. It's still not installed.

• Edited by Brandon RecordsModerator Wednesday, February 26, 2014 1:27 AM Removed unsupported workaround.

The documentation has been updated to reflect that RSAT for Windows 8.1 requires full release versions of Windows 8.1 Professional or Enterprise. This can now be found under the System Requirements on the download page and on the RSAT wiki article in the third paragraph.

Note that extracting the MSU file to install RSAT on an unsupported release or edition of Windows is a violation of the Windows EULA.

Brandon
Windows Outreach Team- IT Pro
The Springboard Series on TechNet

• Marked as answer by David WoltersModerator Thursday, February 20, 2014 4:55 PM

So rather than fixing the installer you choose to just change the requirements documentation? Kind of lame IMHO...

When trying to install RSAT (Windows6.2-KB2693643-x64.msu) I get the message: "The update is not applicable to your computer"

I Have 8.1 Pro but still get the error message,  Why is that?