Unable to encrypt an USB-flash with BitLocker
I try to encrypt an USB-flash with BitLocker. But there is an error "Access is denied". All other drives and USB external drives are encrypted correctly. I can not encrypt any USB flash. How can I resolve the issue?
December 14th, 2009 4:01pm

Hi, I would like to confirm when this error occurs, when trying to turn on BitLocker or when encrypting the data. To troubleshoot this issue, please perform the following steps: 1. Update BIOS and chipset drivers to latest version. 2. If any security program is installed, please temporarily disable it. 3. Enter Clean Boot mode. 4. Enable built-in admin account: Enable built-in admin account ============== 1. Click Start, click "All Programs", please find and open "Accessories" folder. 2. Please right-click on "Command Prompt" item and select "Run as administrator". 3. Please type the following command line in to the coming window. net user administrator /active:yes Note: There is a space between "Administrator" and "/active:yes". 4. Log off and log on the Administrator account. Try to encrypt USB flash now. Does the BitLocker work? If the issue persists, you can collect Screenshot of the error and upload it to the http://skydrive.live.com/ using your Live ID and I will check it: Screenshot ======== 1. If the error message appears, press the Print Screen key (PrtScn) on your keyboard. 2. Click the "Start" menu, type "mspaint" in the Search Bar and Press Enter. 3. In the Paint program, click the "Edit" menu, click "Paste", click the "File" menu, and click "Save". 4. The "Save As" dialogue box will appear. Type a file name in the "File name:" box, for example: "screenshot". 5. Make sure "JPEG (*.JPG;*.JPEG;*.JPE;*.JFIF)" is selected in the "Save as type" box, click Desktop on the left pane and then click "Save".Vivian Xing - MSFT
Free Windows Admin Tool Kit Click here and download it now
December 16th, 2009 6:45am

please make sure your usb flash drive file system is in NTFS format
December 17th, 2009 6:38pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics