Unable to download any application

Hi All, 

I am unable to download any application on to my Laptop, error

The installation of C:\Users\********\AppData\LocalLow\Sun\Java\jre1.8.0_45\jre1.8.0_45full.msi is not permitted by software restriction policy. The Windows Installer only allows installation of unrestricted items. The authorization level returned by software restriction policy was 0x0 (status return 0x0).

Can anyone help me out

July 13th, 2015 10:14pm

Hello,

Can you share the screenshot of the error you recieved so far. Meanwhile try this and see if it helps you:

https://technet.microsoft.com/en-us/library/cc735599%28v=ws.10%29.aspx

Hope this helps, Good luck :)
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July 14th, 2015 11:21am

Hi swap_chin,

Is the machine in a domain environment?
According to the error messages, this issue is related to the software restriction policy.
Please run "RSOP.msc" to check whether there is any software restriction group policy has been deployed to this machine.
Computer Configuration\Windows Settings\Security Settings\Software Restriction Policies
If this is a domain environment, it is recommended to ask for help from the domain administrator.
If it is not a domain environment, we could remove the group policy. (Run "gpedit.msc" to open the group policy manager)

Best regards

July 14th, 2015 9:49pm

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