Unable to delete redundant folder from remote server
My website is being hosted on a 3rd-Party server (Windows) whose IP Address is 174.122.93.15. But its Administrator is said to be in Dubai, though its
resellers [Technoweb Solutions] is based in Delhi. The Support Services of this Host are very poor in that it insists that only M/S Technoweb can raise a 'Support Ticket' on him -- but the Tickets raised by Technoweb are never replied
for weeks and even months!
While creating a sub-domain (through Plesk Panel) the server suddenly stopped responding midway through the process, and the process was never completed fully, in that the said sub-domain folder (named 'valconrealtors') is not listed in the sub-domains windows
--however, a sub-folder with that name does exist now in the folder named 'sub-domains'. This sub-folder has only empty sub-sub-folders
plus a .Security file. I am unable to upload any file into the said sub-folder, nor can I delete this sub-folder, nor rename the said .Security file -- the Error Message is: "Access Denied..."
I intimated this problem to Mr Kapil (reseller at Technoweb) and he, in turn, raised a Ticket on Server Administrator last month -- but there is no reply till date, despite REMINDERS.
I am surprised that some foreign businessmen could be so dishonest -- after receiving full and advance-payment from me for the whole year!
Hence, those who love America or Germany (wherever the said server is located) must now help to resolve this issue -- the Question is: 'How
can I change the permissions on a remote server since I, as a Consumer, have paid for a satisfactory service in advance?'
Your cooperation and early action will be highly appreciated, please.
GK
April 20th, 2012 8:56am
Hi,
This issue should be related to Server site. Please paste your problem in this website:
http://social.technet.microsoft.com/Forums/en/category/windowsserver/Kim Zhou
TechNet Community Support
Free Windows Admin Tool Kit Click here and download it now
April 23rd, 2012 5:50am