I'm having problems connecting to the internet through certain programs. I can browse, surf, and download things fine when I use firefox, but when I try to use IE, I can't connect. Other programs as well that update itself say that the program is unable to connect to the internet. This is strange because why is Firefox the only thing able to co3 people need an answerI do too

Hi AznBrotha101, Thanks for posting. Please disable all third party firewall programs you may be using. If you still can not connect please try the procedure below. Step 1: Perform a clean boot. Click Start Type msconfig in the Start Search box, and then press ENTER. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue . On the General tab, click Selective Startup . Under Selective Startup , click to clear the Load Startup Items check box. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All . Click OK . When you are prompted, click Restart . After the computer starts, start the game or program and check whether the problem is resolved. If this resolves the issue perform Step 2, if not type msconfig from start and select normal startup on the General Tab and restart. Step 2: Enable half of the Services items In this step, you are trying to isolate which background service is causing the interference with the game or program. Start by turning half of the services on and turning half off. Click the Services tab, and then click to select the Hide All Microsoft Services check box. Click to select half of the check boxes in the Services list, leaving the other half unchecked. Click OK . When you are prompted, click Restart . Step 3: Determine whether the problem is resolved If the game or program works after you restart your computer, then you know that the interfering service is not among those services that were turned on. Therefore, it must be among those services that were turned off. If the game or program does not work after you restart the computer, then you know the interfering service may be among the services that were turned on. Now that you have eliminated some services as the cause of the problem, you can use a process of elimination to try to determine which service might be causing the problem. You can keep selectively turning services off or on until you isolate a service that might be causing the interference. To do this, follow these steps. Start the game or program and check whether the problem is resolved. If the problem returns, follow these steps: a. Start the System Configuration Utility. Go to "Step 1: Start the System Configuration Utility" for instructions on how to do this. b. Click the Services tab, and then click to select the Hide All Microsoft Services check box. c. Click to clear half of the check boxes that you originally selected in the Services list. d. Click OK , and when you are prompted, click Restart . e. Start the game or program and check whether the problem is resolved. If the problem returns, one of the services that is turned on may be causing interference. Continue to repeat steps a through d, turning off services to try to isolate a service that is causing interference. If you cannot isolate any one service as the cause of the problem, then these services are likely not causing the interference. If the problem does not return, then one of the services cleared in step 2 is an interfering service. To isolate that service, follow these steps: f. Start the System Configuration Utility. Go to "Step 1: Start the System Configuration Utility" for instructions on how to do this. g. Click the Services tab, and then click to select the Hide All Microsoft Services check box. h. Click to select half of the check boxes that you originally cleared in the Services list. i. Click OK , and when you are prompted, click Restart . j. Start the game or program and check whether the problem is resolved. If the problem returns, one of the services that you selected in step c is an interfering service. Continue to repeat steps a through d, turning off services until you to isolate the service that is causing interference. If you find that the services in the Services list are not causing this problem, go to "Step 4: Enable half of the Startup items" to try to determine whether a Startup item is causing the interference. If you were able to isolate a service as causing the interference with your game or program, go to "Step 6: Resolve the problem." Step 4: Enable half of the Startup items In this step, you are trying to isolate which Startup item might be causing the interference with the game or program. Therefore, start by turning half of the Startup items on and turning half of the items off. Start the System Configuration Utility. Go to See "Step 1: Start the System Configuration Utility" for instructions on how to do this. Click the Startup tab, and then click to select half of the check boxes in the Startup list. Click OK . When you are prompted, click Restart . Step 5: Determine whether the problem is resolved If the game or program works after you restart your computer, then you know that the interfering service is not among those Startup items that were turned on. Therefore, it must be among those Startup items that were turned off. Otherwise, if the game or program does not work after you restart the computer, then you know that the interfering service is among the Startup items that were turned on. Now that you have eliminated some Startup items as the cause of the problem, you can use a process of elimination to try to determine which Startup item might be causing the problem. You can keep selectively turning Startup items off or on until you isolate a service that might be causing the interference. Start the game or program and check whether the problem is resolved. If the problem returns, follow these steps. a. Start the System Configuration Utility. Go to "Step 1: Start the System Configuration Utility" for instructions on how to do this. b. Click the Startup tab. c. Click to clear half of the check boxes that you originally selected in the Startup list. d. Click OK , and when you are prompted, click Restart . e. Start the game or program and check whether the problem is resolved. If the problem returns, one of the Startup items that is turned on may be causing interference. Continue to repeat steps a through d, turning off Startup items to try to isolate a service that is causing interference. If you cannot isolate any one Startup item as the cause of the problem, then these services are likely not causing the interference. If the problem does not return, then one of the Startup items cleared in step 2 is an interfering service. To isolate that service, follow these steps. f. Start the System Configuration Utility. Go to "Step 1: Start the System Configuration Utility" for instructions on how to do this. g. Click the Startup tab. h. Select only half of the remaining check boxes that are cleared in the Startup list. i. Click OK , and when you are prompted, click Restart . j. Repeat this step until you have selected all the check boxes. k. Start the game or program and check whether the problem is resolved. If the problem returns, one of the Startup items that you selected in step c is an interfering service. Continue to repeat steps a through d, turning off Startup items until you to isolate the service that is causing interference. If you were able to isolate a service as causing the interference with your game or program, go to "Step 6: Resolve the problem." If you find that the services in the Startup list are not causing this problem, then go to the "Next steps" section for other resources that may help you resolve this problem. Step 6: Resolve the problem If you determined which specific background program or service is causing the problem, contact the program manufacturer to determine whether the issue can be resolved. Or, you can disable the interfering service in the System Configuration Utility. To disable the service, follow these steps. Start the System Configuration Utility. Go to "Step 1: Start the System Configuration Utility" for instructions on how to do this. Disable the service. Follow these steps. a. Click the Services or Startup tab, depending on where the service is located. b. Click to clear the check box next to the service that you want to disable. Click OK , and when you are prompted, click Restart . Hope this helps! Shawn - Support Engineer - MCP, MCDST Microsoft Answers Support Engineer Visit our Microsoft Answers Feedback Forum and let us know what you think