Unable to access or change or add user accounts and install programs

I am quite confused at the moment and am looking for some help.

I am no more able to change any settings in my machine running on 8.1 with all latest updates installed.

I cannot change any settings of my accounts including my own admin account.

When I try to change anything or install a program I am presented a popup window stating I should supply the admin password. There is no place for me to enter the password and the yes button i not active, so I cannot get any further than that screen.

Do I miss something or can I do something about it?

Open to suggestions, because this limits me too much.

Thanks in advance,

Peter Confused


January 23rd, 2014 2:29pm

Hi,

For this issue,I think it is related to the user profile issue.

Let us  try to create a new account for administrator permission to test it.

Regards,

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January 24th, 2014 4:48am

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