hi , I am facing this problem where my Window 8 can read my Iphone 6 but i cannot open the internal storage , where all my Iphone pictures is in there... but my itunes can read my Iphone. 

• Edited by Brandon RecordsModerator 14 hours 18 minutes ago Clarifying title.

Try connecting it to different PC, if possible and check whether problem reproduces?

Try discuss this issue with Apple's support.

Hello Jenngoh,

Can you open the picture storage before?

Based on my knowledge, there are limitation in iphone to block Windows to view the picture folder.

About the file transmission between iphone and Windows, it is recommended to ask in the apple forum.
https://discussions.apple.com/welcome
Please note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

Best regards,
Fangzhou CHEN

Hi Fangzhou CHEN, 

Thanks for your reply! usually  i can open picture storage , don't know what is the reason why i cannot open lately. 

Hello Jenngoh

Is this issue resolved?

Please make sure your iphone is unlocked.
About the file transmission between Iphone and Windows, it is recommended to ask in the apple forum.

Best regards,
Fangzhou CHEN

Some users have reported that the iPhone will pop up a security prompt asking you to trust the computer and that this prompt may appear behind the File Explorer window.

Other users have reported that updating the drivers can resolve the issue.

Brandon
Windows Outreach Team- IT Pro
Windows for IT Pros on TechNet