Original title: I can only access the internet from my administrator accountMy son's account will not allow him to access the internet. I don't think he changed any settings because he he is blocked and has limited access. Any suggestions?

Hi Napi93, 1. Was he able to access Internet from his account before?2. Does this issue occur only when he access Internet or with any other programs?3. Does he get any error messages or error codes? Step 1:He may try creating a new user account and check if it helps.How to create and configure user accounts in Windows XPhttp://support.microsoft.com/kb/279783If it fixes the issue, then you may refer the following link to fix a corrupted user account:How to copy data from a corrupted user profile to a new profile in Windows XPhttp://support.microsoft.com/kb/811151 Step 2:If Internet Explorer 7 is installed, then he may try to reset IE and check if it helps:To reset Internet Explorer, go to the “Fix it for me” section mentioned in the following KB article and click on “Fix it” button or try manually by following the steps provided.How to reset Internet Explorer settingshttp://support.microsoft.com/kb/923737Note: Resetting Internet Explorer's settings is not reversible. After a reset, all previous settings are lost and cannot be recovered.Hope this information is helpful. Praseetha KMicrosoft Answers Support EngineerVisit our Microsoft Answers Feedback Forum and let us know what you think.If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.