I am getting an error when moving users between one Lync Pool (this is Lync, not OCS R2) to another Lync Pool. I have tried moving a user through the GUI and Lync Shell. The environment is 2 pools dispersed across two sites behind hardware load balancers. Everything seems to be working fine except for moving users. When I attempt to move a user between pools I get the following error:
Move-CsUser : Unable to connect to some of the servers in pool "lyncpool02.domain.com" due to a Distributed Component Object Model (DCOM) error. Verify that Front End service is running on servers in this pool. If the pool is set up for load balancing,
verify that load balancer is configured correctly.At line:1 char:12+ Move-CsUser <<<< -identity "sip:lynctest3@domain.com" -Target "lyncpool02.domain.com" -verbose
+ CategoryInfo : InvalidOperation: (CN=Lynctest3,OU...DC=domain,DC
=com:OCSADUser) [Move-CsUser], MoveUserException
+ FullyQualifiedErrorId : MoveError,Microsoft.Rtc.Management.AD.Cmdlets.MoveOcsUserCmdlet
I have done the following..
Verified that all Lync Services are running.
Verified that I can telnet over necessary ports to all front ends and lync pool vips, like port 135, 5061 etc etc..
Verified that I can move a user with the /force switch. This works, but obviously they lose all their contacts, which is not the solution.
Disable the loopback check following method 2 from the following article.