Hi,
Our domain is hosted on the Office 365 (rayat.com) and got configured the DNS as requested on the admin portal.
We are communicating with other organizations on the Office 365 with no issues.
However, when I'm trying to add someone from Microsoft employees, or other organizations that are not hosted with Office 365 the users remain in the "unknown" status
Sample of the other domains is (riyahdschools.edu.sa) where I contacted their admins and he confirms the publishing and settings are configured correctly.
But I'm still wondering why I cannot communicate with MS employees!!!!
Any idea?